HBO Max logo on smartphone stock photo 1
HBO Max costs $14.99 a month. It’s not cheap, but signing up for the service not only gives you all the content of the HBO cable TV network, but also additional movies and TV shows including Friends, The Big Bang Theory and more. Even with all this content, you may feel that the price of the service is too much to pay. If that’s the case, you will want to cancel HBO Max.

Read: The top 10 best HBO Max shows

However, it’s not necessarily as straightforward as you might think. If you have a cable or satellite TV subscription to HBO, you will need to cancel HBO, and therefore your HBO Max subscription, via those outlets directly.

If you signed up for an online subscription to HBO Max, it’s still not that simple. Unlike Netflix, you can subscribe to HBO Max through a variety of online service providers including Hulu Plus Live TV, Apple TV Channels, or YouTube TV.

How to cancel HBO Max through your provider?

The first step is to figure out where you signed up for HBO Max. If you believe your cable or satellite TV  provider might be the source, here’s how to check it.

cancel hbo max web

Credit: Warner Bros

To check via the web:

  1. Sign into your HBO Max account.
  2. Click on your profile in the upper-right corner.
  3. Click Billing Information.
  4. A new screen will open and say, “Your HBO Max subscription is billed through X.”

cancel hbo max provider app

Credit: Warner Bros

To check via the app:

  1. Open the HBO Max app.
  2. Tap on the profile icon in the lower-right corner.
  3. Tap on the settings icon, which is the gear icon in the upper left corner.
  4. Tap on Billing Information.
  5. You’ll be presented with a new screen that says, “Your HBO Max subscription is billed through X.”

Once you’ve figured out which provider you are billed through, specific instructions for each of them can be found directly through HBO.

How to cancel HBO Max via the website?

For those of you who are billed directly by HBO Max, canceling is much easier. Here’s how to do it via the web site:

cancel subscription web

Credit: Warner Bros

  1. Sign into your HBO Max account.
  2. Click on your profile in the upper-right corner.
  3. Click Billing Information.
  4. Click on the Manage Subscription selection.
  5. You will be taken to a new My Account Page. Click on the Cancel Subscription selection.
  6. You will be asked if you are sure you want to cancel. If that’s the case, click on the Yes, Cancel Subscription selection.

That should be it. The page will tell you how long your HBO Max subscription will last until your cancellation date. It will automatically cancel unless you jump back in and restart it again.

How to cancel HBO Max via the app?

The mobile app’s cancellation method is similar to that of the website:

cancel hbo max app 1

Credit: Warner Bros

  1. Open the HBO Max app.
  2. Tap on the profile icon in the lower-right corner.
  3. Tap on the settings icon, which is the gear icon in the upper-left corner.
  4. Tap on Billing Information.
  5. Tap on the Manage Subscription selection
  6. You will be taken to a new My Account Page. Tap on the Cancel Subscription selection.
  7. You will be asked if you are sure you want to cancel. If that’s the case, tap on the Yes, Cancel Subscription selection.

Again, that’s all you should have to do. You can still use the streaming service until the date of cancellation arrives, and if you change your mind, it’s pretty simple to resign up for the service.

Comments
Read comments