Hangouts on smartphone stock photo

Credit: Edgar Cervantes / Android Authority

Remote work has become more common than ever. In addition, office desk jockeys often need video calling to contact co-workers and clients from afar. Many of you are probably debating whether you should go for Zoom vs Google Hangouts. These are very popular video calling apps, but they are significantly different and serve distinct types of users. Let’s compare them and help you figure out which best suits your needs.

Editor’s note: Google has recently launched Hangouts Meet, which is a great alternative for those who require a more professional video calling and conferencing tool. We won’t be focusing on that version of Hangouts today, as we have already put together an in-detail Zoom vs Google Hangouts Meet comparison for you. 

Also: The best work from home apps, gadgets, and tools


Zoom vs Google Hangouts: Video quality

How to use Zoom virtual backgound desktop 1

One of the most important factors to consider is video quality. You don’t want to look pixelated in your next presentation, so you will be happy to hear both Zoom and Google Hangouts can handle HD video quality. Not all HD is made the same, though, and in this case Zoom has the upper hand with a 1080p max video resolution. Hangouts falls a bit behind at 720p. Neither is necessarily bad, but if you want the best video quality you can get Zoom is the obvious winner.

Also: The best webcams you can buy

Your hardware and data connection need to be up to the task. Luckily, most current internet connections far surpass developer recommendations. Zoom recommends a 3Mbps connection and Hangouts requires 3.2Mbps for its more demanding tasks.

As for audio quality, it should mostly depend on your microphone. You should check out the SoundGuys list of the best USB microphones.

And: How to look best for your webcam meetings


Zoom vs Google Hangouts: Participant limit

Woman using hangouts video call

Credit: Phillip Prado / Android Authority

How large your group is will highly influence your decision in the Zoom vs Google Hangouts dilemma. Classic Hangouts is a free service, mostly created for casual conversations between friends and family. With that in mind, we aren’t surprised to see the participant limit set to 10 people (or 25 for business accounts).

These numbers pale in comparison to Zoom’s 100 person limit for free accounts. And paying up can get that number up to a whopping 1,000.

Read: How to use Whiteboard in Zoom Meetings


Zoom vs Google Hangouts: Need an account?

hangouts featured 1

Credit: Ankit Banerjee / Android Authority

We already have way too many user names and passwords to deal with, so it’s understandable to want to avoid creating yet another account for your video meetings.

Good news is Zoom doesn’t require meeting attendants to create an account. The host can create a link, which can be accessed by anyone with an internet browser. Once in the call, users can enjoy the full set of features Zoom has to offer.

More: 10 best password manager apps

A Hangouts video call URL can also be created, but anyone joining through it will need a Google account to enter. Most people probably already have a Google account, but Zoom’s versatility is nice to have.


Zoom vs Google Hangouts: Other features

How to use Zoom virtual backgound desktop 3

Zoom is a full-featured, professional grade video calling and conferencing service made for serious use. It has an ample set of features including screen sharing, whiteboarding, annotations, file sharing, joining via call, meeting recording, cloud storing, breakout sessions, hand raising, and much more.

On the other hand, Google Hangouts offers a bare bones experience with no bells and whistles. In fact, there isn’t much you can do once you join or create a Hangouts video call. You can do things like flip the camera, mute yourself, turn off the camera, and invite others. That’s about it!

Next: 10 Zoom Meetings tips and tricks you should know about


Zoom vs Google Hangouts: Compatibility

2019 camera shootout

Credit: Kris Carlon / Android Authority

Zoom and Google Hangouts can be used with all main operating systems and devices around. Both support WindowsmacOSLinuxAndroidiOS, and even a web browser. Zoom has the added benefit that you can join a meeting via call, but that is about where the benefits end in terms of compatibility.

What’s great about Hangouts is that you may not even need to install extra software to use it. Hangouts almost always comes pre-installed with Android, which still dominates the market with a 74.13% market share. In addition, Hangouts is built into the Gmail experience, which is another widely used Google service.


Zoom vs Google Hangouts: Security

Automation of Jobs Robot 1200x675

This one is a bit tricky. Zoom’s security is technically better because it uses end-to-end encryption. Hangouts has in-transit encryption, which means data is only protected while on its way to Google. Once in their servers, the search giant has access to your communications.

But while Zoom’s security is officially superior, the company has been in the spotlight for privacy concerns lately, forcing them to freeze new features for 90 days. Despite privacy updates and fighting Zoombombing, the company can’t catch a break as over 500,000 stolen accounts are being sold online.

It’s not a good time for Zoom, and the security conscious among you will probably want to stick with Hangouts, at least for some time.

Here: 15 best antivirus apps and best anti-malware apps


Zoom vs Hangouts: Pricing

Money Stock Photo 2

Credit: Edgar Cervantes / Android Authority

Hangouts Meet is part of the G Suite subscription, but as mentioned early in this article we aren’t focusing on the paid version of Hangouts today. The Classic Hangouts version is completely free.

Zoom has a free plan, and it is technically better than Google Hangouts if you are looking for more functionality. The only true limitations with the free Zoom account is that video calls between more than 2 participants are limited to 40 minute sessions. You are also capped at 100 participants with a free Zoom account, but that is still much better than Hangouts’ 10-person limit.

If you want more capabilities, Zoom’s cheapest plan starts at $14.99 per month.

Zoom pricing


Zoom vs Google Hangouts: Which is better for you?

Zoom Meetings on smartphone next to office equipment stock 1

Credit: Edgar Cervantes / Android Authority

Zoom is the best option in terms of features, quality, and reliability. The video calling service is loved by professionals and continues to be among the best of its kind. Not to mention even the free version of Zoom is technically better than Google Hangouts. All those advantages come with a learning curve, though. While Zoom is amazing, it is a more complex software that takes time to master.

Even the free version of Zoom is technically better than Google Hangouts.

Edgar Cervantes

More isn’t always better. Google Hangouts would be great for those who don’t require all the bells and whistles Zoom has to offer. You may not need more than 10 participants, super crisp video, or fancy features.

Hangouts is as simple as video calling gets, with an intuitive UI even a kid would understand. Chances are you already have the software and account for it too, so there might be no need to sign up for anything.