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What is Amazon Fresh and how does it work?

Your existing Amazon login and password will work.
February 27, 2023
amazon fire 7 2022 amazon app with stand
Ryan Haines / Android Authority

Besides books, clothing, TVs, and the shows you watch on them, you can now have your food sent to you by Amazon. Amazon Fresh offers same-day delivery that is often free, a grocery delivery/pickup service available in major cities across the country and several cities in Europe. Though some conditions apply and the service is unavailable coast to coast, Fresh is available in almost 20 cities. Let’s explore the Amazon Fresh service and how to use it.


Amazon Fresh is a service that delivers groceries and other household items, often on the same day, in major cities. In most cases, you must be a Prime member to use the service or use a Prime member's account (with permission).


What is Amazon Fresh?

Amazon Fresh is a grocery delivery service offered by Amazon. You can buy most major brands of staples, fresh fruit, vegetables, meat –anything a traditional brick-and-mortar grocery store would offer. The groceries are delivered to you, often on the same day, and delivery is free over a specific order size. Amazon has also begun opening physical Amazon Fresh stores in major cities and offers delivery from Whole Foods if there is one in your area.

Amazon Fresh home page
Kevin Convery / Android Authority

How does it work?

Just go to Amazon Fresh and order as you usually would from Amazon. Your existing Amazon login and password will work, or you can set up a new account if you don’t have one. Remember that unless you pay via a SNAP EBT or P-EBT card, you must be a Prime member to use Amazon Fresh. Another Prime member can let you share their membership to use Fresh.

Then shop for what you need. Most major brands are available, and Amazon has a “store brand” for many staples. The site is organized like the main Amazon site; if you don’t see what you want, the search box is at the top. When you finish shopping and go to your shopping cart, Amazon will tell you if you qualify for free shipping. Delivery is free if your order is large enough ($35 or $50, depending on the area) and you select the standard two-hour delivery window. If you want a more precise one-hour window, a delivery charge will be added according to your order total.

Amazon Fresh Delivery Window Selection Page
Kevin Convery / Android Authority

Continue from here to add your payment information and place your order. (You will see an option to tip your delivery person; according to Amazon, the entire tip goes to the delivery person.) When it arrives, you can sign for your delivery or, under the right circumstances, have it dropped off. (The drop-off point must be secure and accessible; dropping off with building staff is OK.) While the COVID pandemic persists, contactless drop-off may be the only option. Pickup is also available in some places, but again, check the site for availability in your city. In locations with Whole Foods, Amazon offers delivery, but keep in mind that there is a service fee for Whole Foods deliveries through Amazon.

Amazon Fresh Tip Option
Kevin Convery / Android Authority

Where is Amazon Fresh available?

It is important to remember that Amazon Fresh is not available everywhere. Fresh is available in 19 major US cities and several European cities. It is not available in Canada. You can visit, which will determine eligibility for your location.


Yes, Amazon accepts SNAP EBT and P-EBT in every state except Alaska and Hawaii. If you register your EBT card with Amazon Fresh, you can use the service without being a Prime member.

Amazon generally restocks entirely in 30 days. If a common item is out of stock, check back in 2-3 days, or ask for a notification when it comes back in stock.

No, you do not have to tip. It is optional. If you leave a tip, you can change the amount of it within 24 hours of placing your order. Your delivery person does not know which customers tip or how much.

No, Fresh Market is not owned by Amazon. The Fresh Market is a specialty grocery store chain based in Greensboro, North Carolina, USA. Amazon is a separate company.

Amazon Fresh is available in select cities in the United States, the United Kingdom, Japan, and India. In the United States, Fresh is available in over 2,000 cities across 48 states, including major cities such as New York City, Los Angeles, and Chicago. Delivery and pickup options vary by location, so customers should check the availability in their area by visiting Amazon’s website or mobile app.