Pushing last year’s Galaxy S7 Edge to third place, the Galaxy S8 Plus and Galaxy S8 are now ranked first and second respectively by Consumer Reports.

While some have praised Samsung for acting decisively in the interest of customers, not everyone is happy with the way the Note 7 recall program is being conducted.

A new mobile report states that 60% of consumers are dissatisfied with their carrier's connectivity and overall experience and are ready to switch.

Consumer Reports has named the Galaxy S7 as its top rated smartphone, followed by the S7 Edge. This is a notable turnaround from the Galaxy S6's score.

Sprint won an award from Consumer Reports as the lowest ranked wireless carrier in 2014.

Consumer Reports routinely shows that cell phone service providers are one of, if not the, worst in terms of customer satisfaction rankings. While Sprint now occupies last place in the ...

It is reckoned that 90 percent of all patent troll activity is aimed against small businesses and startups. In other words against those who don't have the money to fight back. This ...

According to a new Consumer Reports survey, Sprint now ranks the lowest in overall customer satisfaction when compared to any U.S. carrier. Meanwhile, prepaid services continue to score ...

Towards the end of every year Consumer Reports releases a "top 10 electronics product" list. On this year's list, the LG G2 managed to make the cut.