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Sprint fails miserably in trying to defend their new data throttling practice
Last week, as this site discussed, Sprint announced that they would be throttling their heaviest users according to their “prioritization management” scheme.
Now, Sprint who touts an “Unlimited for Life” guarantee , said that what they are doing, network prioritization, is far different than throttling. A Sprint spokesperson defined
throttling network prioritization as:
“With network prioritization, speed is reduced only when a customer is connected to a congested cell site, during a time of congestion. Once the customer connects to a non-congested site, or the congested site becomes no longer congested, speed returns to normal,” a Sprint spokesperson told Wireless Week. “This means any impact to a customer’s data experience may last as little as a matter of seconds or hours, depending on their location and time of day.”
Got that? Customers will not know when the throttling will occur, how long it will occur or even where it will occur. In fact, Sprint is not even telling us how it determines when a cell site is congested, only that a “fairness algorithm” is used to “ensure no one user is deprived of network resources.”
That sounds like fun for consumers who are already paying a record-high amount for what is deemed to be the worst-ranked wireless provider in the country.