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You can now exchange the Samsung Galaxy Note 7 in airports

Since the Galaxy Note 7 was recently banned from a number of airlines, Samsung has rolled out an exchange program to allow Note 7 owners to swap their phones at the airport.

Published onOctober 18, 2016

Samsung Galaxy Note 7 (Notetaking)-4

Samsung has rolled out airport exchange program to allow Galaxy Note 7 owners to swap their phones before a flight. The Samsung booths, which first appeared in South Korea and have now hit Australia, were set up following airline bans of the recently discontinued Galaxy Note 7 over fears of it catching fire.

Samsung’s customer service desks allow consumers to exchange the Galaxy Note 7 for another Samsung device and staff will also help transfer their data. The booths have been set up to help those who may have been unaware of the Note 7 ban – or haven’t yet had a chance to return the phone – and wouldn’t otherwise be able to board their flight with it.

According to CNET, the new booths will be open from ‘6 a.m. to 8 p.m local time at “high-traffic” terminals’ in:

  • Sydney Airport (Kingsford Smith)
  • Melbourne Airport (Tullamarine)
  • Brisbane Airport
  • Adelaide Airport
  • Perth Airport
  • Gold Coast Airport
  • Canberra Airport (open 6 a.m. to 6 p.m.)

Samsung said it is rolling out these booths to other airports around the world soon.

If you’re yet to return your Note 7, you can read our complete guide on how to exchange the Galaxy Note 7 in the US (it’s probably a better idea to do it before you get to the airport). If you’re unsure which device to pick up instead, these are our suggestions.

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