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Samsung’s US extended warranty plan gives you peace of mind, at a cost

Samsung’s new extended warranty program covers accidental damage, including drops, spills, and cracked screens, as well as electrical and mechanical failures, and other issues.
By
October 9, 2014
Samsung Galaxy Note 3 drop test cracked screen aa 6

No matter how careful you are with your smartphone, there’s always a chance that the unthinkable happens. Whether it’s a broken screen or a bent frame, an accident can cause untold amounts of frustration, and depending on the phone, a hefty repair bill.

There are already plenty of phone insurance services out there, from carriers and from specialized companies, but if you own a new Samsung device, there’s a new option on the table.

Samsung’s Protection Plus Mobile Elite extended warranty program covers accidental damage, including drops, spills, and cracked screens, as well as electrical and mechanical failures, and other issues. Samsung guarantees replacements within two business days or less, and the program lets you file up to three claims over a two-year period.

The program is limited to a handful of devices for now: Galaxy Note 4, Galaxy Note 3, Galaxy S5, and Galaxy S4. You must sign up for the service within 30 days of purchase, and the first claim cannot be filed earlier than 15 days from signup. The plan is only available in the US.

The peace of mind that this plan gives you is priceless, but the plan itself has a real price, and it’s nothing to sneeze at. The service costs $99 for Galaxy S users and $129 Galaxy Note users, while for each claim you will need to pay a service fee of $75 or $95 respectively. Still, if you have a tendency to drop devices, the investment may be worth it, given that a screen replacement alone can easily cost a few hundred bucks.

More details about Samsung’s extended warranty program here.

Have you signed up for any phone insurance plan? What’s your experience?