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Motorola boss defends Moto X, slams Samsung and HTC for delivering inferior experiences

Motorola’s top engineer called the Moto X the most advanced phone on the market and criticized the Galaxy S4 for not being true 1080p and for its cheap plastic design.
August 8, 2013
motorola Iqbal Arshad

Since the Moto X launched, people in the tech community have been debating its merits. While some have criticized the lack of cutting-edge specs and the relatively high price tag of the device, for others, the user experience offered by the Moto X is more important than any specification.

I think people who are hard core about comparing specs simply don't understand the design of the product

The criticism has been harsh enough for Motorola to react officially, through its SVP for product development, Iqbal Arshad. Arshad answered some questions from CNET and didn’t mince words when it came to highlighting the virtues of the Moto X compared to competing Android devices.

According to the Motorola executive, many people have misunderstood the Moto X’ display and processor. About the “X8 Computing System”, as Motorola calls the ensemble made of a S4 Pro chip from Qualcomm and two specialized processors, Arshad said that it’s “redefining how mobile devices operate” and that the general belief that more cores equals better performance is fundamentally wrong. Motorola supposedly compared the current top smartphones on the market and found that 90 percent of the time, they only ran on two CPU cores when browsing websites.

Arshad went on to slam Samsung’s Galaxy S4 for not being “really smart”:

[quote qtext=”Motorola’s vision is to really change how smartphones work. The small computers we carry around in our pockets aren’t “really” smart. I mean, what can you do with the Samsung Galaxy S4 that you can’t do with the Galaxy S3? The answer is nothing. ” qperson=”” qsource=”” qposition=”center”]

Moreover, he claims that the Moto X can accomplish things that would require a HTC One or Galaxy S4 three batteries:

[quote qtext=”None of those other processors could do all the noise cancellation and offer the same level of intelligence and still be low power. What we have done with the Moto X has not been done before. It’s the world’s first. And we think it will change the way people make phone calls and use their phones.” qperson=”” qsource=”” qposition=”center”]

The Motorola boss also compared Samsung’s offerings to the Moto X when it comes to its display, which many people have slammed for being just 720p. He says that, because Samsung employs a Pentile subpixel arrangement on the Galaxy S4, the device isn’t really 1080p, while, due to inferior optimization, the panel consumes too much energy. HTC’s SLCD panels are simply dismissed as inferior.

[quote qtext=”Samsung is using a graphics processor, but they’re using it the wrong way and their performance is actually worse than ours. They are burning more battery life. In the case of HTC, they’re using an LCD screen, which is simply an inferior technology.” qperson=”” qsource=”” qposition=”center”]

To top it off, Iqbal Arshad went after the much criticized “cheap plastic” that Samsung uses on its phones:

[quote qtext=”I guess if we had wanted to design a cheaper feeling plastic phone that maybe would have had some gaps in the hardware design, we could have done that {referring to a removable battery}.” qperson=”” qsource=”” qposition=”center”]

Arshad addressed a few other pieces of criticism, such as the lack of expandable storage or the older Android version powering the Moto X. Check out CNET’s Q&A for his full statements.

What do you think of Motorola’s arguments? Do they hold water?