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Fixya report highlights ‘top problems’ users run into with the Moto X, GS4 and HTC One

A new report from Fixya gives us a look at some of the top problems that HTC One, Moto X and GS4 users complain about when it comes to their phones. Keep reading to learn more!
December 2, 2013
moto x vs galaxy s4 aa design both

There are a ton of great smartphones out there if you’re planning on picking up a new handset this holiday season. Some of the most popular choices include the Samsung Galaxy S4, the HTC One and the Moto X.

Of course just because these three handsets are highly popular doesn’t mean they aren’t without their own quirks and other minor issues. With that in mind, troubleshooting site Fixya has now gathered up a list of the top five issues that folks have with each of these previously mentioned Android devices.

It’s important to note that Fixya doesn’t reveal how it generated its statistics or how many complaints they have actually received for these devices, still it should give us at least a general idea of some of the biggest perceived weaknesses for these three Android handsets.


Samsung Galaxy S4

Apparently the Galaxy S4’s biggest issues are overheating problems, screen issues, battery problems and phone & text issues.

Specifically when it comes to overheating, Fixya says “with so much horsepower under the engine in such a tiny device, users have reported the phone becoming hot to the touch when the phone is in use for a significant amount of time.” The overheating issues are at their worst when it comes to things like gaming and watching videos.

As far as the battery is concerned, Fixya claims that the battery life isn’t particularly great and obviously must be charged on a daily basis — of course that’s true of most smartphones.

Lastly, Fixya claims that some users report issues with the display being darker than on other similar devices, making it hard to read text on the device.


Motorola Moto X

So what are the biggest issues for the Moto X? Most complaints surround the 720p display (while most phones now rock 1080p). Other problem areas are storage space, camera quality and GPS problems.

Without a microSD card slot, the Moto X provides just 16GB or 32GB of space — and in the 16GB model only 11GB are actually usable. While this might be enough space for some users, others feel that that it is a major weakness.

Early on the Moto X was criticized for its weaker camera, and so we are not surprised to see that the camera is listed as a problem area for the device. Luckily this is less of a problem than it once was, thanks to a semi-recent camera update that greatly improved the handset’s photo-taking experience.



HTC One has been praised as a much needed hit for HTC, but even it isn’t without a few problem areas. Most complaints are centered around battery life, with users claiming that not only does the handset drain fairly quickly, it also supposedly takes too long to charge.

Fixya has also heard from users that have ran into audio problems with the device, with a subtle hissing noise when making phone calls and listening to music. And then there’s complaints about the HTC One’s new “UltraPixel” camera. Fixya users report issues shooting pictures, with photos “coming out extremely saturated”.

Wrap up

Being honest, most of the problems listed above seem to be nothing more than users nitpicking at their devices. Apple fans will probably take the time to shout out that you should consider an iPhone instead, but according to Fixya, the iPhone 5S isn’t without its share of problems either.

Not only are there the same quick-drain battery complaints, some users also complain about the fingerprint reader and potential security issues with it. There’s also quite a few iPhone users that feel Apple’s smartphone is just too small.

The big takeaway here is that no mobile handset is perfect, the goal instead is to find one that best meets what you’re looking for. What do you think of the listed issues from Fixya? For folks that own any of the three Android handsets — do you have the same problems or not?

To get an even closer look at Fixya’s report, click here.