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Previously owned Nexus 6

Posted Nov 18, 2015 by Byfield97

  1. Byfield97

    Byfield97 Member Scrap Metal

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    Hey, I'm kinda new here. I just bought a previously owned Nexus 6 but when I try to set up the phone, I keep getting asked to sign in with a previously synced account. Is there any workaround for this? I've contacted the seller and am awaiting their response, but I was wondering if there is anything I can do to bypass this. Thanks!
     
  2. Akash Jain

    Akash Jain Moderator Sentient Droid HAL

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    I think there is a Skip button out there.
     
  3. Byfield97

    Byfield97 Member Scrap Metal

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    It's greyed out.
     
  4. Akash Jain

    Akash Jain Moderator Sentient Droid HAL

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    So, why don't you sign in with your account. Enter your Gmail Credentials there and I think it must do.
     
  5. Byfield97

    Byfield97 Member Scrap Metal

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    That's the issue, it's asking for the previous owner's account credentials. Whome I've contacted.

    I'm merely wondering if there is anything I can do to get around this.
     
  6. Akash Jain

    Akash Jain Moderator Sentient Droid HAL

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    Go ahead and perform a factory reset.
     
  7. Byfield97

    Byfield97 Member Scrap Metal

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    I did that as well... I even cleared out the device's cashe. Nothing
     
  8. Akash Jain

    Akash Jain Moderator Sentient Droid HAL

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    But it must not be happening. Sorry but I got no more idea on this. Wait for others, they will help you.
     
  9. Byfield97

    Byfield97 Member Scrap Metal

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    Thank you for the advice! It's appreciated
     
  10. Byfield97

    Byfield97 Member Scrap Metal

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    Just as an update and to clarify any future issues. This is the screen I keep getting stuck at.

    12250626_1098140280226324_574056395_o.jpg
     
  11. Jake Lam

    Jake Lam Well-Known Member Android Overlord

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    I'd take it back to the retailer and ask for either your money back or a replacement. As there is a chance that the phone that they sold you is stolen and has had it security lockout feature activated, which is why you are experiencing this problem.
     
  12. Akash Jain

    Akash Jain Moderator Sentient Droid HAL

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  13. Byfield97

    Byfield97 Member Scrap Metal

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    I've already contacted the previous owner and we are working together to solve the issue.

    Thank you very much! That's a pretty neat safety feature... at least I'm sure it works! lol
     
  14. Keith_Thomas

    Keith_Thomas Member Scrap Metal

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    Sounds like they forgot to sign out of their account on the device before doing the reset.

    Sent from my Nexus 6 using Tapatalk
     

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