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Always-On VPN setting greyed out on phone and tablet

Posted Apr 11, 2018 by Onesoul

  1. Onesoul

    Onesoul Member Scrap Metal

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    alright so I have a VPN network installed through a company on my phone. It automatically set the certificate up and I can manually connect to the program fine, but when I go the settings, vpn section and click on the vpn network service, my Always- on slider is greyed out.. its very frustrating because this was put in automatically and so Its not like I can manually input any info on it. I just opened the app, told my phone to trust the app and install the vpn network and it did, but I can only use the service manually and not as a always on connection like I want. Not sure what to do but its confusing as this feature should be unlocked. My Apple phone does not give me any difficulties like my android phone has. Please help thanks :)
     

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