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Settlement: Asus to give GPS dongle and $17 to Transformer Prime users
The Asus Transformer Prime (TF201) was one of the best Android tablets at the time when it was released, at the end of 2011. It had great specifications, felt really nice in the hand, offered a software experience that had a lot in common with stock Android, and received frequent updates courtesy of Asus (the most recent being the update to Android 4.1.)
However, a lot of people had trouble with the GPS functionality of the Transformer Price – overall reception was poor and it took a while to catch and maintain a signal. Some of the affected users also complained about reception issues with the Wi-Fi module, but that was less widely reported as an issue. Although Asus tried to mitigate the problem by giving out GPS dongles, some of the disgruntled customers went as far as to take the company to court in a class action lawsuit over the GPS problems.
Now, Asus has settled the class action lawsuit by accepting to give out a free GPS dongle and $17 to all those affected by the GPS issues. It also admits that the tablet did suffer from “weak/intermittent Wi-Fi performance” but have not provided any solution to ameliorate the situation. Asus posted a full message on the Asus North America Facebook page, and, as you would expect, only residents of the United States can submit a claim.
To have a look at the full statement head over to the Asus Facebook page, or to directly submit a claim and read more about the class action suit, head over to the Asus Settlement website.