Verizon Samsung Galaxy S3 update pulled due to connectivity issues

June 12, 2013
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Verizon Samsung Galaxy S3 update

The latest update for Verizon’s Samsung Galaxy S3, which became available a couple of weeks ago, has been pulled until further notice.

The update was pushed two weeks ago to bring Android 4.1.2 to the Galaxy S3, along with multi-window support, Multi-Screen, S Beam’s Auto Share Shot, as well as bug fixes.

Everything seemed okay, until some users started complaining about the 4G LTE connectivity issues their phones were experiencing after installing the update.

Some users were getting very weak connections on 4G LTE (one or two bars), with speed slowing down a lot, while others completely lost their LTE connectivity. None of the usual quick fixes, like restarts, or turning Airplane Mode on or off helped.

Verizon appears to have acknowledged the problem and pulled the update, according to Droid-Life. One of the readers of the website has posted the support page screenshot below.

Verizon Samsung Galaxy S3 update

No time frame is given for the fix. Until that happens, there is a solution that has worked for some users. Go to Settings > More Networks > Mobile Networks on your S3 and change the network mode to LTE/CDMA instead of Global. If that doesn’t work and you’ve already installed the update, you’ll have to wait and hope that the fix comes quickly.

Are you a Verizon Samsung Galaxy S3 user? Have you experienced the 4G LTE connectivity issues?

Comments

  • Marcellus1

    Verizon S3 user here. I’ve been looking forward to trying out multi-window for a long time. I manually checked for updates every couple of days after this update was announced, but it always told me no update was available…. Guess I’m lucky not to be dealing with connectivity issues, but I still want the multi-window option!

    • brady

      it aint nothin special

  • Dan

    I upgraded the Verizon S3 a couple weeks ago and haven’t experienced any of the problems described in the article. Any chance it could be a weak signal that is causing the problem or cell towers in certain areas?
    I really don’t know a lot about how LTE works but am glad to say use LTE everyday and don’t have the problem.

    Split screen (for me) is really annoying. I turned it off after the first week. It would be great for a tablet but the SG3 is just too small for it to be production in my opinion.

  • Rando

    is there no way to revert to the previous veriosn?