by Brad Ward, 6 hours ago
According to the results of the American Customer Satisfaction Index, Verizon Wireless has been named to have the most satisfied subscribers among the big four carriers. The survey takes a number of factors into account,…
More bad news for Verizon and it’s customers, folks. Something else over at Verizon is down. The service for new customers and existing customers who just got a new phone and use it to activate their new phone seems to be down. This thread at their support forums is really filling up with complaints about it.
Yesterday we told you about the nationwide LTE outage Verizon was having, which was fixed overnight last night. But, when the Activation service went down after LTE came back up seems a bit strange.
Hopefully, Verizon can get this fixed rather quickly so that those running out to buy a new Galaxy Nexus or Droid RAZR can activate and play with their new phone. But, if you’ve bought a new phone already this morning, from some place that doesn’t activate your phone for you, you may be without a phone for a good little while. It looks like from some of the comments in our source, that this has been going on since at least Tuesday, leaving everyone wondering why it hasn’t been fixed yet.
Anybody trying to activate a new phone? Let us know if you’re having trouble activating it in the comments.