Dear NitroDesk,

I just bought license for touchdown via website. $19.99 is a big money for me. But I believe touchdown paid version is what I need.

I have one question about how to operate touchdown. When I want to check if there are new emails come to you, which option should I choose? I saw “fresh” and “fetch all” options. Which one should I choose?

By the way, I paid $19.99 for life long license or one year license?

Best Regards,
Olav

I am trying to install hte Touchdown app becasue my Droid would not wotj with my corporate exchange security policies but I still seem to have a problem. I get thru the installation, and I get no screens at the end? I hit refresh and nothing happens. Can someone help?

I LOVE this software and purchased the full version, way out performs Moximailer that came with my Samsung Moment.

one question. I noticed that the Fax numbers are not showing up in my contacts. Would be nice to have this in a future release.

Would also be nice to be able to click on the contact name from an email to call someone.

Great stuff, THANKS!

Can 2 email accounts be set-up on TouchDown? Or do I have to buy 2? Would that even work? I paid the $20 and my outlook works great, but I have another work address.

Thanks, Griz

When I check a new email and then go back to the menu screen the email disappears…is there a setting that will allow me to view read emails in my inbox?

Trying to connect 9 droids with touchdown to Exchange Server 2007. ActiveSync installed. No SSL

Log Errors below:

Checking Certificate… Checking ActiveSync without SSL…
ActiveSync Location returned HTTP code 403 : Forbidden
ActiveSync version check returned negative, but still trying for 12.1
Checking 2007 without SSL…
Error renewing subscription: Refresh folder list and try again.

I am the most cynical bastard out there, so I believe nothing. Preamble, ok? And, I can’t get AT&T at my house, and Verizon has the best signal there, so–that’s the only choice. Far out suburban Atlanta, with zero, no kidding, AT&T.

So, sitting on my ass, waiting for something close to the iPhone–but it has to be Verizon–and last year comes the Android. I’m in love. For work, including email. Right? Wrong.

Pretty quick comes the problem with Exchange sync. Hours and hours behind. Worst ever? 6 hours behind, and my boss is an email lunatic, requiring fast response. Then, I go online just before I was ready to switch back to a Blackberry, for God’s sake, and I find this Touchdown app.

Wow.

Not only does it keep me totally, real-timed sync’d up, but it also does one other huge thing I haven’t seen much talk about, which is to allow mass deletion of the junk/deleted inbox. Corporate rules I deal with suppress email support when the inbox, including deleted items, gets too big, and the native Droid system doesn’t allow mass delete of the “deleted” folder. But God love ‘em, Touchdown does. SCORE!

Only negative is that the icons are reminiscent of GeoCities circa 1996. Lame. But, it doesn’t get in the way of performance.

Love it, love it, love it. Solved my problem, works great, highly recommend it.

Nitro,
was wondering what settings i need to set up my exchange through owa, what exactly do i need to enter into my touch down app in order to to this? any i deas? or am i going to need a redirector?

Had the attr value delimiter error, but got that fixed after reading this page. However, now when I try to synch I get an error that “The page cannot be displayed. Explanation: There is a problem with the page you are trying to reach and it cannot be displayed”. Looks like your standard timeout sort of error, but it occurs IMMEDIATELY after the text reads “Synchronizing Initializing 1 of 1 (Inbox)”. I’m using the trial version prior to buying. Any help would be appreciated.

Thanks

Motorola Droid user here. Non-cupcake version worked great. Upgraded to 2.0 and it works beautifully. I like the 30 day trial over the 5 day but I’m not going to wait – it works exactly as needed so I’ll make the purchase today.

@Audra – see Nitro’s post from 11/21/08 at the top of the page. If that doesn’t work, your userid might need to contain your internal domain (ie., audra@nitrodesk.local or something like that)

I get an error message when I’m sync:

The page cannot be displayed

Explantaion: There is a problem with the page you are trying to reach and it cannot be displayed

Any help

Touchdown took some time for me to setup, everything looked ok but it wouldn’t sync. Then last night it started working last night and everything synced fine.

Due to me being super happy I paid the $20.

Then today it just stopped syncing again and gives me ActivySync EXCEPTION: hostname in certificate didn’t match:

Why is this?

2.1 Andriod Hero Australia (I know it hasn’t been officially released but I have an official HTC media prototype (i.e not a rom)). I put all my details into touchdown free version, it tells me it syncs successfully but then I get blank screens for everything but contacts. It fetched my contacts just fine. I will uninstall until the official update comes out in Australia and try again.
Just giving heads up if anyone else has this problem.

I am debating on getting Mot Droid but just found out when i opened up an e-mail, font size was too small to read and Mot droid doesn’t have the ability to enlarge contents of e-mail.

And one of the salesman suggest that i buy Touch Down saying it does have the abiltity to enlarge the e-mail fonts. Am I right?

Does the software support syncing the Drafts folder? Does this work both ways, ie If I create a new message in Outlook\phone does it get saved in drafts folder then synced to device? If so, can I carry on editing a message saved in the drafts folder on the phone? Dealbreaker for me.

Cheers

Hey guys – we had to reinstall Touchdown to a Droid X after it required a hard reset by Verizon. Everything works fine except was cannot get his email to update automatically. The refresh stalls on 1 of 4 Inbox and then reads: TouchDown error SSL shutdown failed: I/O error during system call,…
We have another Droid X with Touchdown and all the settings are exact and the emails are coming through just fine. Any suggestions? Please HELP!

I cannot see my read emails in my Inbox.