Telus HTC Desire HD Ice Cream Sandwich update delay explained by carrier

July 20, 2012
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Last week, Telus told its subscribers that the HTC Desire HD will not be upgraded to Android 4.0 Ice Cream Sandwich after the handset performed poorly in ICS testing. HTC did not share any details on the matter at the time, but it now seems that the Taiwanese Android manufacturer has decided not to go through with the update – the Desire HD was included in HTC’s ICS rollout plans.

MobileSyrup reports that while HTC Canada is yet to publicly respond, Telus further elaborated on this issue:

[…] TELUS stated in an email to us that “the decision to suspend the software for this device was made by HTC, not TELUS.” In addition, specifically surrounding the “device performance during testing,” TELUS noted that “the software was not suspended due to its incompatibility with TELUS software or applications.” Finally, “if HTC should take this upgrade out of a suspended status, TELUS will follow normal process to ensure that the software is released to our customers.”

The publication points out the good news in this statement: the word “canceled” has been replaced by “suspended,” so all hope is not lost for Telus Desire HD owners.

Moreover, CNET UK has it that the Desire HD ICS rollout will be resumed, according to a comment made by the Android maker:

HTC says: “We remain committed to providing customers with the latest software updates when possible. As such, we are pleased to confirm we are still on schedule to deliver an Ice Cream Sandwich upgrade for both the HTC Desire HD and Desire S.”

Needles to say, we’ve seen such drama before when it comes to official Android updates, so we’ll stand by waiting for more details on this particular ICS rollout.

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