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Tech giants slam FCC plan for Internet ‘fast lanes’

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by 2 months ago
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A total of 145 companies including Google, Facebook, Microsoft, Amazon, DropBox, and Yahoo issued a joint statement to FCC boss Tom Wheeler for his proposal to protect network neutrality by destroying it. The letter is not only signed by more than 100 Internet companies but also by two of five commissioners of the Federal Communications Commission. In the letter, the companies take issue with Chairman Tom Wheeler’s plan to regulate broadband providers

The next major battle for wireless companies? Customer Loyalty

Bigstock Poor Customer Service
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by 2 months ago
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Consumer Reports routinely shows that cell phone service providers are one of, if not the, worst in terms of customer satisfaction rankings. While Sprint now occupies last place in the latest Consumer Reports survey, AT&T has consistently been dead last in recent years. In fact, Consumer Reports has found that the cell phone provider with the highest marks was prepaid operator Consumer Cellular.

AT&T and Verizon received government data requests every 60 seconds

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by 2 months ago
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In their first-ever transparency reports, Verizon and AT&T combined received an equivalent of 1.2 requests every minute: AT&T reported receiving 301,816 requests for user data from state, local and federal authorities. Verizon reported receiving 321,545 requests for user data from state, local and federal authorities.

First AT&T, now Verizon cries to the FCC about auction rules

Verizon Wireless
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by 2 months ago
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Verizon has decided to follow in AT&T’s footsteps and stamp its feet about the restrictions that the FCC is going to put in place to save some chunks of spectrum for smaller operators. Verizon used similar arguments as AT&T by stating that the rules limiting hoarding by the companies with the deepest pockets was “perverse and unjust” and “subsidizing.”