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997 articles

The copycat nature of the wireless industry continues

AT&T and Verizon have been matching each other for years now as a good duopoly should do. When Verizon offered a cheap unlimited calling plan, AT&T countered with one too. When AT&T ...
by William Neilson JrJuly 10, 201410

Did T-Mobile managers direct workers to overcharge customers accounts?

In a released statement, the CWA notes that in January 2013 they approached T-Mobile's parent company Deutsche Telekom to alert them that T-Mobile US managers were "directing workers to ...
by William Neilson JrJuly 9, 20143

Dear John Legere, stop blaming others and fix your own issues

T-Mobile's CEO John Legere decided to respond to the recent FTC complaint by blaming just about everyone else including the FTC, other carriers and the third party providers. ...
by William Neilson JrJuly 3, 201434

Leaked documents show T-Mobile preparing to offer installment plans for accessories

Leaked internal documents show that T-Mobile will soon let customers pay for accessories over monthly installments, possibly 24 months. Basically, customers will have an interest free ...
by William Neilson JrJuly 3, 20147

FTC accuses T-Mobile of intentionally lying to customers, excessive charges

Now, the FTC is taking action as they filed a complaint today alleging that T-Mobile benefitted from these services to the tune of hundreds of millions of dollars. Specifically, the FTC ...
by William Neilson JrJuly 1, 201417

T-Mobile reaches LTE expansion goal, expands VoLTE

T-Mobile also revealed that they have achieved their mid-year coverage goal of expanding its LTE footprint with 230 million people covered by its LTE network by the end of this month.
by William Neilson JrJuly 1, 20142

Is T-Mobile properly implementing their new music freedom program?

A number of T-Mobile subscribers are complaining that T-Mobile is not correctly exempting data from programs that are part of T-Mobile's new music program. Programs that are a part of ...
by William Neilson JrJuly 1, 20144

Verizon’s service causes one man to start making deadly threats

Either way, a man in Connecticut recently decided that the best way to vent his anger at Verizon for their terrible service was to call a local Verizon store and threaten to kill all of ...
by William Neilson JrJuly 1, 201417

VoLTE continues rolling out but has one huge flaw

As of June 2014, there were only 8 VoLTE commercial services worldwide although it is expected that there will be thirty additional commercial VoLTE networks launched in 2014-2015 and a ...
by William Neilson JrJune 28, 20146

T-Mobile announcing more apps to be exempt from data caps

TalkOfDC Several days ago, we reported that T-Mobile was allowing data from select music streaming sites to be exempt from customers data caps. Now, T-Mobile is ...
by William Neilson JrJune 26, 201412
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