In a released statement, the CWA notes that in January 2013 they approached T-Mobile’s parent company Deutsche Telekom to alert them that T-Mobile US managers were “directing workers to add charges to customer accounts.” According to the CWA, T-Mobile fired a number of front-line employees who said they were working under direct orders from managers.
T-Mobile’s CEO John Legere decided to respond to the recent FTC complaint by blaming just about everyone else including the FTC, other carriers and the third party providers. Unfortunately for T-Mobile, their history with cramming suggests that they need to look into the mirror and fix this almost decade-old problem.
Leaked internal documents show that T-Mobile will soon let customers pay for accessories over monthly installments, possibly 24 months. Basically, customers will have an interest free loan to therefore make equal payments for 24 months.
Now, the FTC is taking action as they filed a complaint today alleging that T-Mobile benefitted from these services to the tune of hundreds of millions of dollars. Specifically, the FTC alleges that T-Mobile received anywhere from 35 to 40 percent of the total amount charged to consumers.
T-Mobile also revealed that they have achieved their mid-year coverage goal of expanding its LTE footprint with 230 million people covered by its LTE network by the end of this month.
A number of T-Mobile subscribers are complaining that T-Mobile is not correctly exempting data from programs that are part of T-Mobile’s new music program. Programs that are a part of the T-Mobile program are supposed to have their data not count towards a customers data cap.
Either way, a man in Connecticut recently decided that the best way to vent his anger at Verizon for their terrible service was to call a local Verizon store and threaten to kill all of the employees at that store.
As of June 2014, there were only 8 VoLTE commercial services worldwide although it is expected that there will be thirty additional commercial VoLTE networks launched in 2014-2015 and a total of 1.5 billion mVoIP subscribers worldwide in 2013.
TalkOfDC Several days ago, we reported that T-Mobile was allowing data from select music streaming sites to be exempt from customers data caps. Now, T-Mobile is exempting data generated from select network speed-testing apps. In a statement provided to FierceWireless today, T-Mobile stated: “The Ookla Speedtest.net application is designed to measure true network speed–not show that a customer has exceeded their high-speed data bucket. Other speed test providers are also whitelisted.” Basically, T-Mobile wants customers to know their network speeds without effecting their monthly data allotments. T-Mobile continues telling those worried about net neutrality violations that they are not accepting payments of any kind from the…
Recently T-Mobile CEO John Legere announced a free streaming music from several different streaming radio apps that would not count against the customers data plan. This exclusive was said to be free to ALL customers with an unlimited data plan and cost $4 a month for those with a tiered plan.