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The next major battle for wireless companies? Customer Loyalty

Bigstock Poor Customer Service
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by 2 months ago
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Consumer Reports routinely shows that cell phone service providers are one of, if not the, worst in terms of customer satisfaction rankings. While Sprint now occupies last place in the latest Consumer Reports survey, AT&T has consistently been dead last in recent years. In fact, Consumer Reports has found that the cell phone provider with the highest marks was prepaid operator Consumer Cellular.

Your HTC One (M8) too can feature Harman/Kardon sound

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by 2 months ago
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The enthusiast community didn’t need much time to find a way to transplant the Harman/Kardon audio enhancements from Sprint’s edition to all other versions of the HTC One (M8). You will require root access and the ability to flash a zip file from recovery, but that’s about it.

Subsidized plans are still the cheaper option

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by 3 months ago
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If you are looking into buying a new phone, it seems best to continue buying one with a contract attached. Specifically, if you are a customer of AT&T or Verizon Wireless, it is in fact cheaper over the life of a two-year contract when compared to full-price. As the Wall Street Journal reports: Under a traditional contract with Verizon Wireless on a plan that includes 2 gigabytes of wireless data, you would pay $200 and an activation fee of $35 for the phone upfront and then $75 a month. Over two years, that comes to about $2,035. On the no contract version, you pay…