T-Mobile cellular network appears to be down for a large number of US subscribers

by: Andrew GrushJune 6, 2014


One sure way to ruin an otherwise good day is for your favorite website or service to go down, leaving you unable to use it. Even worse, how about an entire network? This seems to be the case for a vast majority of T-Mobile subscribers across the United States right now.

Taking a trip over to “Down Detector” you’ll find well over 1000 reports of dysfunctional service from Seattle to Dallas, Phoenix to Florida. You get the idea. The degree of network issues seems to vary, with some folks finding that calling, texting and data are all completely busted, while others can’t make calls but are able to text and/or use data.

T-Mobile has yet to pipe up as to what’s going on here, though hopefully the matter is resolved in fairly short order. Bottom-line, if you’re running into network troubles on Tmo, you aren’t alone. In the meantime, you can always go outside and enjoy the fresh air. What, crazy talk you say? Well… there’s always WiFi.

Are you affected by the Tmobile outage? If so, what part of the US are you in? If everything is working just fine, be sure to let us know that as well!

Thanks to Luka for the tip!

Update: While T-Mobile hasn’t released any details as to what went wrong (and likely won’t), it seems that nearly every tower in the US went down at some point this morning. For many, the outage lasted as much as 2 hours but only affected calling (not text/data). It seems that slowly but surely most of the towers are going back online. So if you don’t have service.. hopefully you will very soon. If you are really lucky, you may not have even noticed there was an outage!

  • [A]dri[A]n

    Softbank/Sprint is already having an effect on T-Mobile Lololol

    • Andrew Grush

      Well.. I was thinking it… but left it alone… :P

    • Anthony Evans

      sad we were ALL thinking it LOL

  • Joe Dopita

    No problems here. Glendale Arizona

  • I’m in Minneapolis, Minnesota – working fine.

  • Working here in Los Angeles.

  • Julius

    No network problems here in Miami FL. Everything works fine.

    • Canela

      Not exactly! Metro PCS has ALOT of subscribers in the South Florida area. My understanding is the outage is only affecting those on the GSM network, not HDMA, like my husband who actually IS on the Metro PCS service and hasn’t had any interruptions whatsoever. As a matter of fact, for the last year, the service has been exceptional! It’s a shame they sold out to T-Mobile.

      • Julius

        I was referring to the t mobile ( Gsm) postpaid/prepaid) part of the network. i am not a metro pcs customer..

  • Maybe “Luka” has their data turned off….?

    • Andrew Grush

      Keep in mind this issue has been reported by many, and it’s largely just calling that’s the problem. Data and texting seem to be fine.

  • trm96

    No problem here, Detroit MI

  • fdsf

    no problem here in las vegas

  • jon

    Its working flawlessly here in Boston!

  • Ryu

    I never noticed anything, so it was probably just calling that went down for me (which I rarely use).

  • Chris Harris

    Voice is down, Data and text is fine. Milwaukee, Wisconsin.

  • evilfatcow

    Actually got a text from them this morning say “We’re upgrading your area to super fast 4G LTE. You may experience some service disruptions over the next 4 wks.” So maybe this?

    • larry

      Where are you located ?

  • Lauri

    I’m in Cascade-Chipita Park, Colorado, it’s been working fine until just a short time ago..can’t do anything, not even text …what do you mean by Softbank/Sprint?

    • j7981

      Softbank bought Sprint, and Sprint is supposedly merging with T-Mobile. People are poking fun at Sprint for having a “negative influence” on T-Mobile because the two events coincidentally happened around the same time, and people also generally love to talk crap about Sprint.

  • Dory

    Voice? What’s that?

  • Rob

    BFD! ALL cell towers hate heat and T-Mobile recently has been on the ball thanks to John Legere! EVERY cellular company has it’s own issues! T-mob is SYILL the best American cell company out there!!

  • GH

    Service went down both in Merced and Los Angeles counties in CA at 4pm. Intermittently working now.

  • Magnetic1

    There was talk at a company, to be nameless, where an employee put in code at the base-station to shutdown at a certain coordinated local time. I think they caught the guy and the code was removed. Sounds like a copy cat from a disgruntle, you know what.

  • Harry

    They have had this issue since a long time. I complained and went all the way to the office of president. Nothing was fixed. I had a t-mobile line with my company. I complained thro’ them. Nothing was fixed. It was the same issue. When camped on LTE, data would work but not voice. When switched to 2G, voice would work but data was all but useless.

    I finally gave up on them and forced my company to switch to VZ and I switched my personal line to AIO.

    Now this is the second time in a few months this has occurred nationwide. John L should focus his energy of fixing his network before bashing others.

    Here is a video I shot of the problem.


  • Mr Smiley

    still no network in VA ( Hampton Roads area)

  • Scott

    I’d love to know why they are still down now in many areas. Customer service is clueless as per usual.

  • tou xiong

    I’m having a hard time paying my bill

    • yolanda

      I cant even make arrangement online to pay my bill

  • Jesus Cervantes

    Los angeles still down i have no 4G LTE on my S6 Edge so im frustrated fix it Tmobile

  • Jen Allen

    Indiana can make calls but not receive them. Whole family out of touch today. Text only, not acceptable! Still owe me $600 for switching. Bye bye t-mobile.

  • UnbeWeeBabo

    Nothing right for weeks. 85008!

  • Doris Lessing

    Awful!!!!! Sporadic phone service in NYC for days now – so no calls but data works. Paying Tmo bill on their website is a joke as the Tmo site is broken. Reps in the store at East 89th & Lex are fabulous but their computers are running so slow that it took 5 minutes to print a receipt – they were apologizing as the lie grew longer.

  • Jasen Shrader

    Rockford Il. No service at all WIFI only