T-Mobile cellular network appears to be down for a large number of US subscribers

June 6, 2014


    One sure way to ruin an otherwise good day is for your favorite website or service to go down, leaving you unable to use it. Even worse, how about an entire network? This seems to be the case for a vast majority of T-Mobile subscribers across the United States right now.

    Taking a trip over to “Down Detector” you’ll find well over 1000 reports of dysfunctional service from Seattle to Dallas, Phoenix to Florida. You get the idea. The degree of network issues seems to vary, with some folks finding that calling, texting and data are all completely busted, while others can’t make calls but are able to text and/or use data.

    T-Mobile has yet to pipe up as to what’s going on here, though hopefully the matter is resolved in fairly short order. Bottom-line, if you’re running into network troubles on Tmo, you aren’t alone. In the meantime, you can always go outside and enjoy the fresh air. What, crazy talk you say? Well… there’s always WiFi.

    Are you affected by the Tmobile outage? If so, what part of the US are you in? If everything is working just fine, be sure to let us know that as well!

    Thanks to Luka for the tip!

    Update: While T-Mobile hasn’t released any details as to what went wrong (and likely won’t), it seems that nearly every tower in the US went down at some point this morning. For many, the outage lasted as much as 2 hours but only affected calling (not text/data). It seems that slowly but surely most of the towers are going back online. So if you don’t have service.. hopefully you will very soon. If you are really lucky, you may not have even noticed there was an outage!


    • [A]dri[A]n

      Softbank/Sprint is already having an effect on T-Mobile Lololol

      • Andrew Grush

        Well.. I was thinking it… but left it alone… :P

      • Anthony Evans

        sad we were ALL thinking it LOL

    • Joe Dopita

      No problems here. Glendale Arizona

    • http://minnecapture.smugmug.com/ beans28

      I’m in Minneapolis, Minnesota – working fine.

    • http://www.AndroidAuthority.com/ Darcy Alexander LaCouvee

      Working here in Los Angeles.

    • Julius

      No network problems here in Miami FL. Everything works fine.

      • Canela

        Not exactly! Metro PCS has ALOT of subscribers in the South Florida area. My understanding is the outage is only affecting those on the GSM network, not HDMA, like my husband who actually IS on the Metro PCS service and hasn’t had any interruptions whatsoever. As a matter of fact, for the last year, the service has been exceptional! It’s a shame they sold out to T-Mobile.

        • Julius

          I was referring to the t mobile ( Gsm) postpaid/prepaid) part of the network. i am not a metro pcs customer..

    • http://minnecapture.smugmug.com/ beans28

      Maybe “Luka” has their data turned off….?

      • Andrew Grush

        Keep in mind this issue has been reported by many, and it’s largely just calling that’s the problem. Data and texting seem to be fine.

    • trm96

      No problem here, Detroit MI

    • fdsf

      no problem here in las vegas

    • jon

      Its working flawlessly here in Boston!

    • Ryu

      I never noticed anything, so it was probably just calling that went down for me (which I rarely use).

    • Chris Harris

      Voice is down, Data and text is fine. Milwaukee, Wisconsin.

    • evilfatcow

      Actually got a text from them this morning say “We’re upgrading your area to super fast 4G LTE. You may experience some service disruptions over the next 4 wks.” So maybe this?

    • Lauri

      I’m in Cascade-Chipita Park, Colorado, it’s been working fine until just a short time ago..can’t do anything, not even text …what do you mean by Softbank/Sprint?

      • j7981

        Softbank bought Sprint, and Sprint is supposedly merging with T-Mobile. People are poking fun at Sprint for having a “negative influence” on T-Mobile because the two events coincidentally happened around the same time, and people also generally love to talk crap about Sprint.

    • Dory

      Voice? What’s that?

    • Rob

      BFD! ALL cell towers hate heat and T-Mobile recently has been on the ball thanks to John Legere! EVERY cellular company has it’s own issues! T-mob is SYILL the best American cell company out there!!

    • GH

      Service went down both in Merced and Los Angeles counties in CA at 4pm. Intermittently working now.

    • Magnetic1

      There was talk at a company, to be nameless, where an employee put in code at the base-station to shutdown at a certain coordinated local time. I think they caught the guy and the code was removed. Sounds like a copy cat from a disgruntle, you know what.

    • Harry

      They have had this issue since a long time. I complained and went all the way to the office of president. Nothing was fixed. I had a t-mobile line with my company. I complained thro’ them. Nothing was fixed. It was the same issue. When camped on LTE, data would work but not voice. When switched to 2G, voice would work but data was all but useless.

      I finally gave up on them and forced my company to switch to VZ and I switched my personal line to AIO.

      Now this is the second time in a few months this has occurred nationwide. John L should focus his energy of fixing his network before bashing others.

      Here is a video I shot of the problem.


    • Mr Smiley

      still no network in VA ( Hampton Roads area)

    • Scott

      I’d love to know why they are still down now in many areas. Customer service is clueless as per usual.