Not too long ago, prepaid cellular service in the United States had a reputation of being cheap, low-quality service only fit for those that couldn’t qualify for a contract-based service. This image has changed quite a bit in the last few years, largely because of low-cost services like Straight Talk that promise excellent coverage and unlimited data. You have to wonder though, how unlimited is “unlimited” really?
Recently their have been quite a few claims surfacing on the net suggesting that Straight Talk advertises unlimited data but in reality has an invisible ceiling set around 1.5GB of data usage. Wanting to set the record straight, the carrier took to their official blog to officially clarify that they do not impose any kind of cap.
You may have heard rumors online that there is a hard cap of 1.5GB for data on Straight Talk. We want to clear this up for you right away: We are NOT cutting off data at 1.5GB on Straight Talk. The data limit in reference only applies to Bring Your Own Phone (BYOP™) AT&T-compatible SIMs on our sister brand, NET10. In fact, most of our customers enjoy their unlimited data plans with no issues or complaints regarding their data speeds or service.
While Straight Talk is adamant that they won’t shut off service for heavy data usage unless you are directly abusing their terms and conditions, nothing is said about data throttling. In fact, an unidentified Straight Talk spokesperson told Fierce Wireless back in January that Straight talk evaluates heavy customer data intake on a case-by-case basis, and will sometimes turn to data throttling if the company feels that the customer is going overboard with intense uses like constant use of streaming services such as Hulu or Netflix.
If true, this might seem like a bit of a false advertisement, but again nothing stated by Straight Talk terms and services guarantees you won’t be throttled for extreme usage. Still, at $45 a month for unlimited talk, text and data, you have to somewhat expect that you might be making a few concessions and that the service might not be perfect.
Are you a Straight Talk customer? If so, have you had any problems with having your data services cut off or throttled?