Sony SmartWatch 1.2.33 update causes several problems for owners

June 5, 2012
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Sony has recently released a firmware update to its SmartWatch, which was expected to correct certain issues with the device including the device’s inability of showing the time in standby mode, but it looks like the update brought other unexpected problems.

The Verge notes that after installing update 1.2.33, several SmartWatch owners complained right on the Google Play page of the product that the update has crippled their devices. Apparently the SmartWatches on software version 1.2.33 can’t maintain a proper connection, and therefore can’t be synced with the smartphone.

It appears that Sony has issued a secondary update, version 1.2.34, which corrects the issues in 1.2.33, but some SmartWatch owners can’t get it as their devices that run 1.2.33 can’t hold up a decent connection long enough to install the new firmware. One user writes:

My watch was working PERFECTLY. Following the latest update, its completely useless. If you try to wake it up, it reboots. Droid4 running stock Android 2.3.6 (rooted). UPDATE. Subsequent update fixed watch after about 30 attempts to flash it before it rebooted each time. Sony customer service was HORRIBLE. They are so disorganized, I couldn’t believe it was such a well known brand acting that way.

Sony has not officially commented on any of these reported issues yet, but let’s hear more from SmartWatch owners out there! Have you experienced any similar issues following the 1.2.33 SmartWatch update? Did update 1.2.34 fixed them for you?

Comments

  • John

    since the update, my watch has ‘refused’ to connect to my android device, it won’t connect now neither! what do I do?! the Bluetooth is terrible! btw I don’t know what happened to the rating of this article but it’s meant to be +5 stars :)

  • Stef

    Had mine delivered on Friday (was on order for 4 months with play.com!) and updated firmware straight away once paired.
    Bluetooth connection is horrid. Go out of range, the device WILL NOT reconnect. I have to stop/restart services on my DesireS to enable communication.
    When a connection is retained, the device seems to work quite well, although it requires 3 taps to wake the screen up or a fast flick of the wrist seems to work too.
    One other issue to note, my device would not complete the firmware upgrade whilst wifi was connected, only once turned off would the 3 bars completely fill.
    I think the bluetooth connection issues are app related so hoping for an update asap

  • Matt D.

    Just purchased one at a VZW store, could have saved plenty at amazon but didnt want to wait for shipping. Watch pairs with phone just fine, but never “connects”. After about an hour, I got the update prompt and the first bar halfway through before it gave up again. I tried disabling wifi and moving away from all radio interference, but no dice. Taking it back tomorrow.

  • ataru moroboshi

    after the upgrade also my will and blocked alternating a red screen, it is now unusable and the service is appalling sony

  • versaty

    Having the same problem :( any one know soln plz tell !

  • versaty

    Having the same problem :( any one know soln plz tell !

  • Bernardo Gonzalez

    Since I updated always shows a QR Code and cant use the smartwatch