American Airlines plans to equip all its flight attendants with a phablet or tablet to give them easy access to the latest flight information, as well as other customer service info. The device of choice? The Samsung Galaxy Note 2! Considering American Airlines pilots use iPads in the cockpit, Apple may have been the logical choice, but AA decided to go with products from Apple-rivals Samsung. Looks like the series of Samsung SAFE ads paid off!
In an interview with the Business Insider, Lisa Canada, American Airlines Managing Director of Operations Technology explained why they decided to buy around 17,000 phablets from Samsung last fall. Here are some of the highlights -
The Samsung Galaxy Note is definitely a good choice, with the ability to use the large device as both a phone and a tablet. So the next time your on an American Airlines flight and see a flight attendant using a Galaxy Note 2, you’ll know why. It’s far too soon to declare Samsung the winners in the highly-coveted enterprise market, but the company is definitely off to a great start.
What are your thoughts? Do you think American Airlines made the right choice? Will Samsung find success as it continues to tout their devices as safe for enterprise use? Let us know in the comments section below.