One X Wi-Fi issues appear to be caused by an HTC hardware oversight

June 11, 2012
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In case you own an HTC One X and you’re constantly struggling to get a decent Wi-Fi and/or Bluetooth connection, then you need to know you’re not the only one experiencing such issues. In fact, it appears that it’s HTC to blame for your faulty connection, and while there is a way of fixing it – by taking the handset apart – you’d probably be better off contacting HTC and have them repair or replace you device.

A forum user at xda-developers thoroughly detailed his personal experiences with the handset, and shared with other One X owners various picture tutorials that could help them fix the problem. So far, there are as many as 10 distinct unofficial ¨how-to´s¨ for this particular matter and it looks like even HTC is monitoring the issue. Moreover, the thread itself, started only a week ago, is well over 42 pages, which means that various One X users are affected by Wi-Fi malfunction issues. The following is listed in that thread as a means of quick diagnosis:

However this thread is specifically for the confirmed (by the community & unfortunately me) hardware fault of a loose connection on the WIFI antenna.

If you are suffering from a really bad WIFI connection and think you may have this hardware fault, there is a simple test you can do.

The squeeze test.

Gently squeeze the side back of your phone, between the camera lens and the volume buttons, if your WIFI signal strength improves only to drop back down when you stop squeezing then you have this seemingly common fault. [See the following to better understand the “squeeze” test.

According to the thread (available here), there’s a connectivity issue between the Wi-Fi antenna and certain contact points inside the phone. Sure, the One X is not the first smartphone in the world to experience such issues, whether they’re related to WIFI, Bluetooth or 3G/4G connectivity, but it appears that unlike similar problems, this one can be solved either by HTC, a certified handset repair shop or by you. No official word yet from HTC whether it will fix this manufacturing issue so it won’t affect new One X buyers.

In case you’re thinking it’s not a big deal, then you should consider the fact that this benign Wi-Fi issue also affects battery life and overall 3G/4G data consumption. Your phone will use more battery to try to connect to WIFI networks, and when that fails, it will use more carrier data instead.

Have you experienced any Wi-Fi issues with your One X handset? Interact with us in the comments and tell us your story.

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