Nexus 7 (2013) gets an update to fix frustrating multi-touch and GPS bug

by: Brad WardAugust 23, 2013

nexus 7 (2013) aa design in hand

The Nexus 7 (2013) has had a few issues since its launch. First it was a problem with the GPS, and usually putting up with those issues is no problem, for a little while at least. However, more recently, issues have revolved around multi-touch, and as you can imagine, it’s quite frustrating for a device that solely relies on touch input.

According to a Googler, an update is being pushed out to resolve the multi-touch issues with the Nexus 7 (2013). The update build is JSS15Q. It’s still Android 4.3, but here’s what community manager Paul Wilcox had to say about it on the Google Product Forums:

[quote qtext=”As a couple of you have mentioned, there’s a new system update that’s started rolling out for your Nexus 7s. This update does address the touchscreen issues discussed in this thread. If you’re one of the people experiencing touchscreen issues, please let us know how it’s going after you’ve received and installed the update.” qperson=”” qsource=”” qposition=”center”]

This update also fixes the GPS bug, as paulw later said:

[quote qtext=”Hi everyone,

Thank you for your patience while we’ve been working on this. As Justin mentioned, there is a new over-the-air update for Nexus 7 rolling out now that addresses the GPS issue discussed here. We look forward to hearing feedback about your GPS experience after you’ve received the update.” qperson=”” qsource=”” qposition=”center”]

In other words, your Nexus 7 (2013) should be receiving an update to fix those annoying multi-touch issues very soon. Just head into Settings > About tablet > System updates to check if it’s available for your device yet. Of course, if you’re patient, your device will probably tell you when a new firmware update is available.

Let’s hope this update fixes it once and for all. To say this has been annoying is a bit of an understatement. Have you received the update? Did it fix the issues you were experiencing? Let us know in the comments section below!

  • EvenInTheDarkestHour

    The new build pushed out to my 7 and 10 yesterday evening. Haven’t checked to see any difference yet.

    • I haven’t even got the new build yet. I hope I’ll see it soon, this multi-touch issue is a pain to deal with.

  • Ishaan Malhotra

    Oh good
    Out of topic: is there any other mhl except slimport that works with Nex 7 2013?

  • aaron

    I don’t seem to be experiencing any multitouch issues, my problem is that the touch points seem to register just below where I am actually touching the screen. Anyone else having this problem?

    • I have that issue near the top of my screen but it doesn’t happen every time it’s random just like the reboots………although as an early adapter I expected some problems out of the gate

  • Brandenlee

    I haven’t received the push yet.

    • androidLover

      hey dude…. go to settings << apps<<all<< google frame services…. open google fram service … press force stop… wait for a minute… and then press clear data option… now goto settings<<about tablet<<system update and it will show up…. thx….

      • androidLOver

        sorry go to all apps in settings force stop the google frame services wait a minute and then clear data….. now check system update ull receive it…. thx

        • Thomas Bayer

          Don’t do this. I did this with the last update and wished I hadn’t. Afterwards it’s very hard to download any apps from the app store.

          • androidLover

            oh thanks thomas Bayer….. !!! so ” waiting” for OTA update is a better option…

  • Noel

    I just received an update on my old Nexus 7 early this morning…ofcuz still Android 4.3 JWR66Y, wish they made a mistake and it was 5.0 KLP :-).

  • androidLover

    Have all the issues fixed on the new nexus 7…?? i want to buy this device but had been waiting for issues to be solved…. so is it safe for me now..?? will the OTA update be availible in Pakistan(Asia) …? Help me folks…..!!