Another Nexus 7 (2013) issue: multi-touch misfiring – video

by: Bogdan PetrovanAugust 13, 2013

nexus 7 2013 multi touch issue

After news of GPS connectivity problems surfaced a few days ago, owners of the Nexus 7 (2013) have a new odd problem to worry about.

As first reported by Android Police, numerous users on Google’s Product Forums have been complaining about erratic multi-touch behavior on their shiny new Nexus 7 (2013) tablets.

Many users reported problems when typing, swiping, or zooming, as well as doubled or ghost taps. As you can imagine, for a device that primarily relies on touch input, the issue can be frustrating to say the least.

Running a multi-touch testing app on the Nexus 7 (2013) reveals that the tablet begins to misbehave as soon as two touch points are applied:

No solution to the issue has been found yet – people have tried to no avail to wipe the device clean, boot in safe mode, or restore it to factory settings. The good news is that Google is aware of the problem, as a representative told disgruntled users on the Nexus 7 (2013) Product Forums:

[quote qtext=”The Android team is aware of this issue and investigating. I’ll post an update when there’s new information to share.” qperson=”” qsource=”” qposition=”center”]

Some users are speculating that the problem is due to a poorly calibrated digitizer. The multi-touch misfires only when the tablet is running on battery, which gives us hope this is just a software issue that can be solved with a quick OTA. We’ll keep you posted on any developments.

Have you experienced any multi-touch issues on your Nexus 7 (2013)?

  • Tamadrummer94

    It seems like the Nexus devices always have finnicky touch sensors or touch software, Google should pay closer attention to that area for future releases.

    • Daniel DS

      I’ve heard that something similar has been with the original N7 (ghost touches) yet I’ve never had a problem on any of my two N7 so far, and I have them for months (working like champs)

  • HeavyM

    I’ve actually had mine freeze on more then one occasion and restart a couple times.

  • Prouddad

    I was SO excited when I brought my new nexus 7 home a few days before what was supposed to be the official release a few weeks ago. But when I noticed the 3 dead or stuck pixels that I could not repair, and the 4 random freezes/reboots I had, as well as my touchscreen worked like crap and I was having all sorts of ghost touches and 10 taps just to finally get a touch to respond as well as unresponsiveness, I returned it to best buy for my money back. I was gonna wait a month or so and try again but now I’m not sure. I thought I was just very unlucky with mine but it sounds like im not the only one whos had problems :(

    • Prouddad

      Lol why am I getting down voted for telling the exact truth of what my experience was? Wth lol. You are down voting an Android enthusiast super user you jerks!! Proud rooted Note 2 owner here who reads mobile tech articles everyday and I know my shit! :)

      • kascollet

        :-) welcome on a world were you can’t say your Andoid device is not perfect !
        People are dumb, but thanks for your experience !

        • Prouddad

          :) Haha thanks! Reminds of what my dad used to tell me when I was a kid, he used to say, “if there’s any advice I can give you its that well, people are basically stupid…always remember that son”….hahahaha

  • Joe Martinson

    Time for a new manufacturer.

  • wade

    I cannot replicate this on my N7 2013 no matter how hard I try.

  • Kristopher Morin

    I must bee the exception to the rule…My Nexus has not had any of the problems as of yet.

  • Wavefunction Collapse

    I can’t believe ASUS is preferred to Samsung for the next Nexus 10. To me, it was more than just the size factor. The 7 was the affordable one, the 10 was the premium. Alas.

  • Cristi13

    Please let samsung make the nexus 10…

    • Orlando Sablon

      Why.. I have both nexus 7 and nexus 10

  • Margareta Daisy Dovgal

    I’m having this exact same issue, especially when doing lots of typing with the touch screen. Using the testing app, it confirmed that more than two fingers result in major bugging out. I hope I don’t have to replace the hardware.

  • Orlando Sablon

    My Google now isn’t working properly, whatever.. I love my tablet.. So much better than og nexus

  • CpuKnight

    You thought this was bad, the Padfone 2 station has the worst fcking touchscreen in existance. You can’t touch two fingers without one being instantly off, making games like Minecraft and Modern Combat impossible :/

  • sciolist11

    My Nexus 7 (2012) experienced ghost touch input as well as erratic touch response when I upgraded from 4.2.2 to 4.3. I had to downgrade back to 4.2.2 to restore uses usability.

    • Aniket

      did that solve the problem? or are u still experiencing the same issue on 4.2.2?

      • sciolist11

        After downgrade to 4.2.2 all was well. I then upgraded back to 4.3 and had no ghost input issues until I installed Skype. So perhaps Skype doesn’t play well with 4.3? So I uninstalled Skype.
        However, another problem I see on 4.3 that I don’t see on 4.2.2 is that dragging and dropping app icons on the home screens is very difficult. Half the time, holding down on the icon causes it to open instead of making it grabbable. Then when when you drag the icon it jumps all around and often drops before you lift your finger.
        Keep in mind I’m talking about a 1st gen Nexus 7 (2012).