Motorola DROID unlock screen and Google account security flaw uncovered

Android-sorry-2

Uh oh, a security flaw that allows unauthorized access to a locked Motorola DROID has been discovered rather haphazardly by desperate folks who were locked out of their phone. After 20 incorrect tries at entering the proper unlock sequence, an Android handset will lock itself, requiring the user to enter their Google account information. Sounds nice and easy, except there is a bug in older Android phones – even when you enter the proper credentials, the phone remains locked. This desperate situation led people to try all sorts of procedures to access the phone and turn off or change the unlock sequence. Astonishingly, someone realized that you could hit the back button during a phone call and access not only the homescreen but everything else on the phone. As long as the call is connected, the user has almost unfettered access to your supposedly locked phone. Thankfully, once the call is ended, the phone reverts back to the unlock screen and you need to enter the unlock sequence or Google account information to access the phone again. Gaining access to a locked phone by a mere phone call is bad enough but another more devious action can change your phone’s Google account and its lock sequence without your knowledge or consent. Hit the jump for the details.

To make matters worse, another person discovered that you could turn on WiFi and add a new Google account to the phone during that short time of unlimited access when the phone is in a call (as described above). Once the phone call ends, you return back to the home screen and can attempt to enter an incorrect lock code 5 times. The handset will warn you and a “did you forget your pattern” box appears at the bottom of the screen. Click on that link, enter in the credentials for the newly added Google account and voila, you can reset the unlock sequence and gain full access to the phone. A thief who had stolen your DROID (or your friend who had lifted it while you were sleeping) can easily gain full access to your phone, reset the unlock sequence, and completely shut you out.

via TechCrunch and Google


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  • jordan

    Just tested this on my g1 and it worked! Holy crap that sucks. And I have all my personal info on this this thing. They better fix this.

  • Lyndon Boychuk

    I don’t use the lock feature on mine, but then again I don’t let people wander off with my phone and I practically sleep with my phone….lol. But seriously….this is disturbing. What next? I have been finding the odd app on the market for antivirus protection etc. Are we already at the stage where we need to clog up our memories with antivirus software because we can be expecting viruses on our phones now?

  • androidlover

    thats not true i just tried this on my droid eris and i wouldnt let me in during a call

    • inu

      i know right

  • John

    I was locked out of my phone today for some strange reason. I plugged my phone in last night and put on my dresser. When I turned it on this morning it was asking for my Google Account Name and Password. After several frustrating attempts I started searching and came across this page. It works! Kind of scary, but it works! The only other alternative was to do a hard reboot and loose everything on my phone that was installed (not cool).

  • jake

    Does the emergency call have to be to 911 because i have tryed to call other numbers and they dont work

  • Kaylee

    Okay… I sat at home for hours doing this over and over, but somehow it never worked the only thing i was able to do is get into my contacts and send a text message. Until tomorrow I’m having to go without a phone because of the stupid Droid eris, will not alow me to get on to my phone and do what I need to do, I’m thinking about changing my phone to either the chocolate touch or something else because so far I do not like this phone one bit. So for everyone about to buy a Droid Eris, don’t because you will spend more time at verizon than you will getting to use your phone:/

  • brian

    I had ther same problem, just fixed it…create another gmail account online, its just temporary so put a bunch of fake information. call your phone from another phone, answer it but dont hang up…on your phone press the clear button, it will take you into your phone…go to settings, then to account settings and add another gmail account…dont sync anything from this account to your phone…after it is added, restart your phone and log in with this other account on your phone…after logged in, go back into settings, select that account, and remove it…i suggest then turning off the lock pattern so that this does not happed again…very frustrating…if you have any questions hit me up at hudbran@gmail.com

  • Rachel

    i tried it and i cant unlock my damn phone ugh 4 days without it

  • Samantha`

    Did not work for me. When I hit back button during a received call, I can see my lock screen picture and time, but when I drag it down it wont let me. The screen is flashing back and forth from the call and lock screen picture and time. I sometimes have enough time to drag down the screen but it will not drag down.

  • tanya

    brian at hudbran@gmail.com

    thank you so much it totally worked! i was so afraid i would have to hard reset my phone…thank to u, nope don’t have to. no more security lock for me.

    thank u thank u thank u

  • Siri

    I have a question I have bought a Motorola Android i1 Boost phone today off of ebay. The only problem is the phone is locked. How do I get the phone unlocked if I have never had it activated. Can it be activated while locked? what procedure would I have to go through, I want to make sure there is nothing on the phone as if I was getting it brand new. Is that possible?

  • William sanchez

    I now how to unlock bosst droid

    • elias

      can you plese let me know how you unlocked your i1 phone.
      this is fromm a post on droid authority

      • Angel

        elias what you do to unlock your i1??

    • nacho

      hey ttell me how to unlock it plzzz lol is a motorola i1 droid from boost

    • Rodrigo

      How do you unlocked the boost mobile android?

  • Haroon

    i’m trying to unlock my phone (MY TOUCH from t-mobile) my friend use it and it was lock he try to unlock it and now i cannot use my phone , i’m stuck on the screen where i have to enter my email address and password to unlock it (GMAIL ACCOUNT) but i dont even remember my email address and i try to recover it from google but i when i create the account i did not enter a secundary email address, and i dont want to reset my phone cuz i’m gona delete all my contacts,pictures,videos, in other words lose everyting . talk to t-mobile and they told me to reset it. i’m trying to avoid that. I KOW THE PATTERN TO UNLOCK THE PHONE JUST NEED TO GET TO THAT SCREEN WHERE I CAN ENTER THE PATTERN!!!!!!!!!!!
    help please!!

  • john

    how do u reset the droid phone i was at a party and someone put a pass lock on my phone

  • iris

    ik heb op mijn xpeia een patroon wachtwoord gemaakt maar mijn vrienden hebben te veel geprobeerd om het open te krijgen en nu vraagt ie een email gebruiknaam en een wachtwoord en ik weet al niet meer wat de wachtwoord was met wie kan ik contact mee maken of wat moet ik doen?

  • iris

    I have on my xpeia a pattern password made but my friends have too many tried to break into it and now he asks an email username and password and I know no longer what the password was whom do I contact to it or what should I do?

  • mx2

    I have a Sanyo Motorola Android for Cricket, and I’m having the same issues as everyone else. I’ve tried making the new account for gmail, but nothing has happened. I’ve even tried putting in my username and putting the password ‘null’ in, (without the”) and that didn’t even work. Also I would like to know if there is a way to reset the phone without deleting everything? I’m at a loss without my phone! I’m literally crying internally… Could someone please help me???!!!

  • mx2

    I forgot to mention… I know my pattern unlock code, I would just like to know how to get back to that screen. This is rather frustrating.

  • hello

    I’m trying to unlock my droid phone. Instead of drawing a pattern I changed the security settings so I am able to type in a numbered password to unlock it. I don’t remember what I put for the password, but I know my Gmail account information. The only thing is it won’t show me the screen that allows me to enter the gmail username and password! heeelp please !

    • Iheart_javy

      did you unlock it?

  • Elizabehth

    Is there anyway to discover the other gmail accounts???

  • Brandon

    This doesnt work i have a motorola i1 and in a call i i hit the back button it takes me to my lock screen to put in the proper info and be told im wrong

  • Christina

    i have a big problem i bought a used droid amd i let my son use my cell phone while his phone was getting fixed he created a gmail account on my droid and my younger son tryed to get in and locked it now my older son cant remember his gmail accout password is there another way for me to unlock my phone i have been with out my phone for three weeks i can recive calls but cant call out ! Im so pissed

  • http://none art

    how can i unlock it if i dont know my google acount

  • joe

    which button is the clear button?

  • Austin

    I Have the droid eris..everybody i did it! whoever said you cant do it with the droid eris yes yu can! my phone was locked. but i created a google account. got my phone unlocked by the connected call thingy. while it was connected i turned my wifi on. and synced to my new gmail account.. sign in was easy peasy. haha yess baby!

  • Paulina

    Hey guys i really need help my phone block and i dont have a emegency # and my gmail i dont remember i made a new one but and i put it on my touch Motorola Android phone but its not workin.I tried the callin but it didnt work either! I aready tried to change my sim card to another phone but it erase all my contacts only this phone has them but its block. I really dont care for the data (txts) but i do for my contacts! plz someone help me! Wat else can i do???! plz plz plz help!

  • http://google.com brejahne

    heyy im haviin thee samee prollemm ii lost maa password tuu ma gmaill account noww ii cant get iintoo ma fonee qandd ii dont want tu go tuu the cricket placee ugh what do ii do ?? uhmpp . well iiknoe the passwordd its just not workiing goshh ii tried evreythingg im goiin in sanee ughh .

  • http://google.com flower

    if anyone has a problem unlocking a motorola milestone and nothing works. This will work but you will loose all ur info.

    1. Turn the Droid off. If it won’t turn off, take the battery out then place it back in.
    2. Open the keyboard and press the X key while pressing and holding Power. The device will power on. Keep holding the buttons down until a yellow triangle appears.

    3. Press the Camera and Volume Up buttons at the same time to get to the menu.
    4. Use the direction pad to the right of the keyboard to select the Format you want which will be to clear up the phone.

    • Cameronstark

      thxs so much

    • Jordan_12_8

      What if the Camera and the Volume up buttons arnt getting to the menu?

    • dp

      camera and volume aint working do yu have to press it long or fast ?

    • loveIt

      awesome

    • Steffanymoulton

      when i hold the volume up and camera, nothing happens.. the triangle thing is still there..

  • http://wafz.com Mimo

    Hey guys, my phone is locked. he ask me for my google email and password. I have no google email & password so some buddie can help me? Pl;ease. I’m despert.

  • Andriea

    Thank you so freaking much. I was locked out of my phone until I looked and tried this glitch. Thank You. Thank You. Thank You!

  • ray

    This was the best help i have ever gotten on how to fix a phone issue

  • johnny

    well this is a fail, my phone is locked and it is just on the enter your google account stuff, and it will only let me make emergency phone call, so any tips for that???

  • steve

    i have the driod incredible 2 and none of this works, does anybody else have any ideas

  • olivia

    how to unlock samsung captivate??

  • D Counterman

    You can also call your carreer and they can help you throw anyother proccess so you dont loose any infromation.

  • Sandovalenzuela

    type ur google mail id.
    then type “null” as ur password without the quotes.
    it worked for me in my i1
    hope it works for u guys also.

    • Ebonielcole

      thanks so very very much for the advice it worked

    • Deedadee411

      it didnt work for me

    • Mainsmom

      THIS WORKS ON THE i1 I HAVE BEEN LOCKED OUT FOR 3 HOURS AND THIS IS ALL IT TOOK!!!! THANK YOU SO MUCH Sandovalenzuela

    • http://www.facebook.com/degmz Dora Gamez

      this one worked so perfect
      thankz!!

    • Kdrscout

      thank you … works for me.

    • Mrs 3lemons

      Sandovalenzuela………YOU are my hero. I was about to go find my myself a nice padded room. I have been working on this for 2 days. Thank you thank you.

    • Xoxohottie67

      i forgott my google accont thingg. whatt do i doo???!!!!! D:

    • Antonio

      It worked! My phone was blocked for two weeks, a friend of mine couldn’t fix it, I googled for answers and here it is! Thanx!

    • yazberries

      thank you so much!! it worked!!! :D

    • Muxe13

      my phone didn’t unlock when i did this it’s a Verizon Wireless Motorola Droid A855 but i have it under another companys service… i need my phone & need helpp!!! :(

  • Juniorneto

    i got a problem with my android htc !! i forgot my password and my email and i cant long in , what do i need to do to unlock? anyone can help me please !!

  • FAVOR3638

    thank you it worked bless u for your help THANKS A MILLION!!!!!!!!

  • Ahsiedak_egap

    i need help my motarolla milestone is locked n i cannot remeber my google id nor my pass word what can i do?

  • SheppardDriver85

    OMG thank you soooooooo much!

  • pau

    i forgot my gmail & password!!! tried the back & home during ptt call not working either!!! it takes me to the main screen (screen locked)…. DESPERATE!!!! i1 motorola

  • Seven7seven69

    sandovalenzuela… what do i do if my girl was the one who set my phone up an it gets locked an she wont talk to me now… it says too many pass or pattern attempts ennter (email) an pass word

  • Lakhyiat

    I have a My Touch cell and im locked out of my phone…S.O.S. PLEASE

  • Clayton Cole38

    my kid locked my phone by trying to unlock the slide pattern now its asking for a google account dont have one how do i get back to the slide pattern

  • Rcpresti

    I bought a Droid x for 30$ on the street its password locked I thought it would be easy to unlock .,..I was resold wrong since I don’t have the previous owners gmail,I can’t try any of the recommend unlocked procedures,someone please Help……Thanking who ever ahead of time.

  • LOKEHANA3

    THANK YOU SO VERY MUCH!!!…IT WORKED SANDOVALENZUELA!!..WHAT A LIFE SAVER!!!

  • MaRLUsH

    thanks Sandovalenzuela it really worked for my moto i1

  • Rigo Orejel

    i forgot my email adress what do i do?

  • Tsymonette

    If you use an old simple card will the information from that card stay in the locked phone

  • Person

    I’ve been trying to unlock my phone because I’ve tried the security pattern too many times, and I can’t make any Calls except 911. I know my Gmail and Password but it says it’s ‘Invalid’. I have pictures and messages I want to keep, so is there a way to fix it without erasing the hard drive?

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