Users lapped up and loved the Motorola DROID Bionic for being awesomely fast, but shortly after adoring and patiently waiting fans got hold of their units, many owners started noticing an issue with the audio from Verizon’s latest LTE-capable beast.
In several threads at the Motorola Owners’ Forum, owners of the Motorola DROID Bionic have reported the matter–and with mixed reactions. Some are annoyed by the sound, but could live with it. Others are disappointed that they’ve waited for so long and paid for so much–only to get noisy sound from an otherwise lovable device. Others simply didn’t experience it on their own units.
According to most reports from owners, the issue seems to become apparent when the user listens to sound through headphones plugged into the DROID Bionic. The sound has been variably described as a high-pitched hiss, whine, screech, squeal, or white noise that persists for a few seconds after the sound stops playing. Others have also reported hearing clicking or popping sounds.
One thread on the Motorola Owner’s Forum provides steps for replicating the issue and also keeps count of the number of reports that affirm the issue. As of this writing, 95% (60 users) of the thread participants have reported hearing the high-pitched noise.
The issue seems widespread. Several owners went to Verizon, had their phones replaced by brand-new units, but still had the same problem.
At this time, no one is certain yet about where the problem lies. It could be a hardware problem. Some users with technical background have suggested that the issue could be related to the power supply or the ground wiring on the DROID Bionic. Others have suggested a software bug somewhere on the DROID Bionic, in which case, an over-the-air update could be released to fix the issue.
Other users, though, seemed to have found a workaround that requires buying additional hardware/accessories (e.g., headphones or earphones with inline volume control). But, the said workarounds have been criticized as an unnecessary burden for consumers who bought the DROID Bionic expecting the unit to work perfectly and acceptably right out of the box.
Motorola is reportedly investigating the issue.
Are you experiencing the same high-pitched noise on your Motorola DROID Bionic? If so, what remedies have you tried to make it go away?
Image credit: Wired.com
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,.. awesomee ..
I just got a $827.89 iPad2 for only $103.37 and my mom got a $1499.99 HTV for only $251.92, they are both coming tomorrow. I would be an idiot to ever pay full retail prîces at places like Walmart or Bestbuy. I sold a 37″ HTV to my boss for $600 that I only paid $78.24 for.
I use http://alturl.com/cetda
my only real question is this happening with photon 4g users also? being they are almost the same phone minus the whole lte thing.
I have had the issue – took in my device to Verizon and had it swapped out for a new one. This one has it too, but it is not as loud and I’ll likely just live with it. It is very disappointing…
I’ve had my bionic for 2weeks and im listening to music over bose qc3 headphones. No problem here.
For those saying they don’t have the problem, the issue is only present when using the 3.5mm jack while the 4G radio is active. My guess is the few people who don’t have the issue are not using 4G, or are not in a 4G city.
It is concerning that it is related to 4G, because it implies to me that the radio is not shielded well, which would make it a hardware issue. It is impossible to stream HD video while plugged into my cardock or just headphones. The issue goes away if I turn off the 4G radio, but I did not wait almost a year after I was due for an upgrade for a dual-core 4G phone to be turning of the 4G radio…
I use my phone as my primary means of music in my vehicle and yes I have heard alot of unusual feedback and popping that I didn’t hear from my droid x. Oh yeah, the plastic battery cover was a dumb ass move Moto!!!
Save yourself time, read my post:
I returned bionic #1 and have the same problem on bionic #2. I bought a volume control cable from RS for $9 because I love the phone otherwise. Turn the bionic media volume up nearly all the way, adjust the earbud attenuator cable volume control to comfortable level and the whine disappears. Shouldn’t have to buy a cable to fix a new phone, but it does work.
Using 3g here, i get the whine as well. Pretty disappointed. Hope it gets resolved.
I have the issue. when plugged into the AUX jack in my car, it does not appear if the phone is not charging. When using headphones it is only apparent in between songs or on very soft parts of songs.
I have had the Droid Bionic for day and I cant imagine why the volume is extremely low. I use my phone for everything including alarm clock, radio etc this phones ringer volume,music volume etc sucks is there a solution maybe even a app.