Motorola responds to Moto 360 battery size confusion

by: Andrew GrushSeptember 9, 2014
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Earlier today we reported on an iFixit teardown for the Moto 360 which revealed that the battery inside is labeled as 300mAh, not the 320 that the company advertises. As you might expect, this caused quite a few negative reactions and complaints, with many asking for Motorola to respond with an explanation.

Motorola has now spoken up, defending its device and sticking behind the claim that it has a 320mAh battery. Here’s their official statement:

The typical battery capacity for Moto 360 is 320mAh and the minimum is 300mAh. In the mobile industry, sometimes both the minimum and typical capacity is listed on the battery, with the typical capacity quoted as the official battery size. Both figures are included on the batteries of our Moto X, Moto E and Moto G devices. In the case of smaller devices, we aren’t always able to list both figures. For Moto 360, we only had room for one figure and choose to list the minimal capacity of the battery. We see how this can be confusing and we will look into ways to add the typical capacity as well in the future.

Basically, what they are saying is that the battery capacity range is 300 to 320mAh but they decided to only list the minimum — probably thinking few will see the battery anyhow since the watch isn’t exactly easy to take apart. Of course there seems to be plenty of room for a 320 on the watch in our opinion, but ultimately the decision was Motorola’s to make.

What do you think of Motorola’s explanation, make sense to you or are they simply trying to cover up a potential rep-hurting discrepancy?

  • Andyman

    Honest and quick
    My 360 has been fine with battery life.
    Yesterday 7am-12am @ 7%
    Today 7-5:02(so far) @ 39%
    Even “everybody’s favorite tech company” can’t manage more than a standard day, or at least they said “to be charged at night”, so Motorola’s done good by me.

    • DavidVarghese

      I have yet to come across a decent review of the battery life for the Moto 360. What functions did you use it for? Anything apart from receiving notifications?

      • tesla67

        Look at tk tech then.

      • Andyman

        Occasional heart beat, it keeps track of my steps throughout the day and I also use it for text messages and alerts. Not to mention i check it instead of my phone for the time now. I work w my hands so I use it as a reference tool mostly to check notifications and reply if needed.
        I have it on now, again off at 7am and its not sitting @ 53%(4:30 pm).
        Sorry it took so long to get back to you!

    • metrickcpa

      ~Wow~ My friend Tina has just married to a handsome
      black man met through ~ BlàckWhiteHub. C/o/M …It’s safe and worth a try. The convenient and safe way to date other cultures and races online. 1000s of black men, black women, white men and white women looking to date someone from another race online! So, if you want to look for people with which you can date, you are at the right place. With a brave heart to love. This is a paradise where love is color blind.zbzxbzxb

  • David T

    Doesn’t matter what the sicker or the spec sheet says. What counts is the actual battery life and if what The Verge review says is true (about 12 hours, less for heavy usage), then that is a total dealbreaker in my opinion.

    • Brandon Miller

      I heard that from about 3 of the first few articles posted. After that, it seems everybody is able to get through a day without problem when Ambient mode is off.

    • iamtravis182

      I had a friend who works for Google and he was testing the 360 in early August. He said that the battery life was truly awful but that they had been doing some last minute tweaks in the software to get better performance. A few days later, and a couple of updates late, he said the battery life had vastly improved. Not sure what software version the Verge tested, but the consumer version might perform better.

  • Anonymousfella

    This looks so better than the hideous Apple Watch. Moto should quickly come up with a second gen product with better battery and a more efficient processor. It would rule the wearable market easily!

  • LarryVandemeer

    Actually to be fair to motorola, in order to put both numbers on the battery you would have to type “Typical: 320 mAh, Minimum: 300 mAh 1.1Wh”. And for all of that I agree with them that there wasn’t enough space. So much to do about nothing, as is usual with geek idiots.

    • abqnm

      Agreed. I have been offering one possible explanation earlier, but this is much simpler and also very likely true. Moto is one of the few companies who usually lists both the minimum and typical capacities on their batteries. Just look at this image of the Moto X battery from iFixit.

      Link to photo in case Disqus resizes it: https://d3nevzfk7ii3be.cloudfront.net/igi/wGIQtMXx5wj6Aejw.huge

      • Amrit Zoad

        Thanks for sharing!

  • ashish

    nicely handled, motorola

  • tony solinan

    I back motorola and the answer that they gave,as I am going to buy the new motox 32gb phone as soon as it’s on the market, as I have a nexus5 32gb the new motox is my next phone!

  • Shark Bait

    if i where moto, id spend a few millions, squeeze in a few more mAh, and then sell the shit out of it.
    With how poor apples watch looks the market is theirs for the picking!

  • Bradley Huddleston

    Was it advertised with a 320 battery? If so they are guilty of false advertisement plain and simple. This is called CYA.

  • Marty

    “The typical battery capacity for Moto 360 is 320mAh and the minimum is 300mAh. In the mobile industry, sometimes both the minimum and typical capacity is listed on the battery, with the typical capacity quoted as the official battery size.”

    I’ll tell ya what’s typical: Motorola blowing smoke up everyone’s ass. That’s what’s typical.

  • Formhault

    3.8V… Well, 1.1 (W) / 3.8 (V) = ~280 (mA).

    There was enough room to say 300~320mA (1.1~1.2Wh).

    Anyway, chances are that by the time the device reaches you, its battery will have already lost a bit of battery life, so I guess the sticker is right… lol.

  • killIt1

    they need to make a power saving mode for smart watches just like in the galaxy s 5

  • Harry

    this is standard practice. Most batteries have a UL, LL and Typical spec. If the process is well managed, they typically hit a value that is infact slightly biased towards the UL. The probability of hitting the LL would probably be more like a few in million parts. Their explanation is very valid. I can speak to it because I know their six sigma process pretty well.

  • Luka Mlinar

    Day 4. Still no answer from Motorola as to why they made the new line of phones so incredibly ugly :/

  • Sal

    Fair argument Motorola.

  • jack

    scam

  • Karly Johnston

    I was waiting on the 360 and iWatch before I pulled the trigger. Just backordered the Omate.

  • AF1R .

    false flag

  • metrickcpa

    hi

    • hi how are you, do you like motorola’s products ?

  • metrickcpa

    ~Wow~ My friend Tina has just married to a handsome
    black man met through ~ BlàckWhiteHub. C/o/M …It’s safe and worth a try. The convenient and safe way to date other cultures and races online. 1000s of black men, black women, white men and white women looking to date someone from another race online! So, if you want to look for people with which you can date, you are at the right place. With a brave heart to love. This is a paradise where love is color blind.xcbxcb

  • true. My Motorola Milestone has labeled capacity 1390/1420 mAh(min/typ)

  • wm t wagner

    Everyone is behind the 8 ball. Samsung will led in this industry. Already have a 3rd generation watch plus the Money and technology that bing said, not liking the new look of the new Watch. I use my Gear2 as my daily driver. Getting 2 and a have Days with just topping off the 3rd day. Full charge every 4 days. Yes Heavy use daily. All notification pictures phone calls music S Health remote control Text messages MMS SMS and yes even some Black Jack.

  • wm t wagner

    Clearly had room on the back to do so, as you can clearly see.

  • Aqwaman

    I think the typical user doesn’t care about this figures, all he wants is how much “time” the watch can last before looking for a charger!

  • Hoggles

    Didn’t have room to print it on the battery????

    “For Moto 360 we only had room for one figure”

    I see plenty of room where 300mAh – 320mAh could have been printed. Worst line of BS from Moto yet. Lol

    Fail

  • Neha Mehra

    i came across iWatch review on http://www.viralexpose.com
    I am really confused between Samsung Gear and iWatch now and now that Moto watch has arrived as well,this is confusing me a lot.I have heard that Moto 360 has got really good battery life.Please help me which one should i go for?

    • MadCowOnAStick

      Not the iWatch.

  • Marty

    The Moto360 now seems like a half hearted joke compared to the Apple Watch. Motorola could have done so well with the 360, but they chose to be cheapskates with it. If they wanna put money before consumer, let ’em learn a hard lesson. And if there is anyone in Motorola that is wise, that person should lobby for all of Motorola’s bean counters to bounced out on their rears.

  • finally some compition for iWatch.

  • maulgandhi

    ” 25-IWGG-4BF7-AGYC-BPK5 ” Use this code to get $25 off MOTO 360

  • Guest

    I don’t understand why they printing all that stuff on a battery you will be never been to see

  • Roy

    I don’t understand why Motorola print all this information on this battery. I mean you probably never got to see that battery.