Outlook.com not playing well with Android devices?

August 13, 2012
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    Android is currently the dominant mobile platform, according to Q2 2012 sales and activation figures. We can also assume that Gmail is the preferred email platform among Android users. But with the recent launch of Microsoft’s Outlook.com cloud platform, can we see a formidable competitor to Gmail?

    Microsoft recently launched Outlook.com as a replacement to its web-based email service Hotmail. Outlook.com is also supposed to consolidate other Microsoft cloud-based initiatives in the aim of attracting more of the enterprise market that’s the main clientele of Microsoft Office. Microsoft is making a big play for mobile, too, and has actually targeted Gmail in its first Outlook.com ads.

    But users and technology enthusiasts have observed that Outlook.com may cause problems for mobile users, as it does not work well with Android devices. Over at PC World, Tim Greene reports having problems opening attachments from the stock Android browser.

    Clicking on the attachments is supposed to enable viewing and editing them from a Microsoft cloud-based SkyDrive account, but that doesnt happen. Instead the device downloads the document and attempts to open it with an Office reader.

    Meanwhile, the web-based editing functionality works well with iOS devices and Windows-based platforms. Microsoft has responded to Greene’s concerns, and said the issue involves “limitations that are specific to the Android mobile browsing experience and the Office Web Applications.” However, Microsoft engineers have promised to use the feedback to improve the platform on “all modern devices.”

    Any Outlook.com users who have had the same experience? Is this a dealbreaker for Android users, or should we wait while Microsoft works out the kinks in its mobile interface?

    Comments

    • Hikari0307

      I get an error trying to access it on chrome on my phone saying it’s redirecting too many times lol

    • Martin

      I had the same redirect loop and read that you have to tick ‘request desktop site’ in settings and then it will connect.
      The app isn’t a patch on Gmail, but the website is very clean. Hope they invest some time on the app in Android.

    • http://twitter.com/aboutabhi Abhishek Roy™

      I cannot configure my outlook . com email id on my native email client of android.. I m using HTC One V.. Please help..

      • http://twitter.com/fiamedknuff1 fiamedknuff

        Microsoft is really Evil

        Microsoft come on! dont force us!.

      • Robert Harris

        Domain: *blank*
        Username: myname@outlook.com or myname@hotmail.com
        Password: ***********
        Server: snt-m.hotmail.com
        Use secure connection (SSL): *checked*
        Accept all SSL Certificates: *unchecked*

        • TechPreacher

          Thanks you saved me some headache

        • Andreas Ahrens

          Does not work for me. What port are you using? I get stuck on waiting for sync.

        • gem

          thanks for the server info! i couldn’t sync it with my default android mail app otherwise. and i didn’t want to check mail with the mobile browser or download a separate app.

        • Ray Prigodicdh

          Thank you SO much. Worked like a charm. Who could have guessed what the proper server name was?

      • Robert Harris

        Also set it up as an exchange account

      • j hughes

        Verizon told me that Android and hotmail/outlook are no longer comparible on the android email app. had to download the hotmail app.

    • jescott418

      Very much like Apple, Microsoft is only concerned about their apps working on Microsoft software. Stands to reason not a lot of testing is done on Android. Outlook is still a beta so this may improve but I tried Outlook and went back to Hotmail. This is coming from a person using Windows PC’s, Mac’s and a Windows Phone. Personally Outlook.com is really designed for Microsoft’s new Windows 8 OS as it has that tile design. Not sure I like it much anyway. If I am forced to Outlook from Hotmail I will most likely switch my mail to a App separate from Microsoft’s missguided stuff.

    • Rosemary

      I have a Droid 4 and was syncing my contacts, tasks, and calendar with my MS OUtlook contacts, tasks and calendar using Dejaoffice and Companionlink. Today I loaded the new MS OUtlook on my Droid 4. Now I cannot sync with Deja Office. Also, my MS Outlook calendar, tasks, and contacts do not sync with the new outlook.com app that I downloaded today. Please help!

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