HTC UK confirms HTC One X/X+ will remain on Android 4.2

January 13, 2014

HTC One logo

While we don’t usually like to start the week with bad news, it looks like we can’t help it this week. The HTC One has been receiving quick and timely updates since it was released and HTC looks to have picked up a lot of goodwill from people. However, all of that goodwill might be thrown out the window as the official HTC UK and HTC Netherlands twitter accounts confirmed that the 2012 flagships the HTC One X and HTC One X+ will not be receiving any more Android updates.

Both smartphones will be stuck running Android 4.2.2 and Sense 5, and that’s especially disappointing considering they both run on a Tegra 3 processor (the International variant), which has already been proven to be able to run well on Android 4.4 in the form of the Nexus 7 (2012) and the fact that the HTC One X+ was released with Android 4.1 on board, meaning it only received one major Android version update.

HTC hasn’t been in the best of financial conditions in the face of added competition, and every software engineer kept working on updating its old devices is a software engineer who could be working on the successor to the HTC One. While that isn’t an excuse, it could explain the decision a little.

Samsung skipped Android 4.2 and released an Android 4.3 update to the Samsung Galaxy S3 — its 2012 flagship — meaning that the already bitter pill is a little harder to swallow for HTC One X owners. We are expecting a petition any minute now.

Do you think that HTC should continue to update the HTC One X? Is there a specific time period after a smartphone is release where you expect/should receive updates?

Comments

  • Mike Bastable

    I regard this as another nail in the coffin for HTC.

  • KingofPing

    Meh…

    4.3 was a minor update to 4.2.2 and 4.4′s most notable features can be had with a few downloads/play updates.

    Missing out on Sense 5.5, however, is a major disappointment. A lot of improvements came with that (disable blinkfeed, arrange QS tiles, etc…) I’d be a tad miffed about that if I owned one.

    Hopefully the folks on xda will address these shortcomings (if they haven’t already, that is).

  • Sara

    I really wanted an update for HTC One X :( :( This is probably the only reason I would question buying a HTC device again :/

  • Aslan

    Updating to 4.3 from 4.2.2 isn’t a anything major, I guess this is due to Nvidia not providing the necessary drivers for it tegra 3 chips

    I think HTC said before it’s more likely that it will not proceed anyfurther, but again they’ve updated their phones for a while now to 4.2.2 while alot of it competitor that came after still remains at 4.1 or just being updated.

    • Guest123

      OH, let us NOT start placing blame on the drivers again. As pointed out in the article Tegra 3 is running 4.4 now.

  • AndroidBoss

    Wow… This is a shame. Even the iPhone 4 is running iOS 6/6. Why can’t they update this great device to Kit Kat at least…

    • Amine Elouakil

      iOS6 =/= iOS 7 also the version of the iOS6 is a trimed one and not the real one.

      The simple reason is that they don’t controll the whole process as any other Android OEM, if the SoC manufacturer or the Modem Manufacturer, or any critical component manufacturer doesn’t supply drivers they can’t update the phone.

      We can have this discussion again, if Samsung, Sony or LG updates their 2012 flagships to 4.4 (I’m 99% sure will not happen even for the Note 2 that came out in 2013 in some areas)

      • steve

        I think that the Note 2 and maybe the s3 will get kit kat in march or April Well that’s the rumors in these blogs

        • Amine Elouakil

          The S4 in some regions won’t get kitkat at march or april and you think the Note2 or S3 will do?
          those rumors don’t make sens

  • DarxideGarrison

    And it’s crap like this that makes me happy I switched to the Nexus 5 & 7!

    • AussieGreek

      So you prefer the nexus 5 a plastic phone with a crap camera, crap battery and a really crap speaker…..oh that’s right its got stock android.

      • Azeem

        You obviously are clueless. 4.4.1 fixed all those issues. Since when is a day of heavy use “crap”? It is also better than the one x in every day.

        • Guest123

          uh, I like the N5, but you are NOT getting a full day with *heavy* use on the N5. And the camera is mediocre compared to other flagship devices however, for the price its the best bargain around.

        • AussieGreek

          No amount of updates are going too fix that crappy camera and the speaker you can barely hear.

        • Amine Elouakil

          The N5 is a good value for money in fact is THE best value for money, but that doesn’t mean it comes without faults, sound, camera and built quality are some of them, The One is a better phone overall if you ask me, (you have the choice to choose either stock or sense) and it current price is not that far anymore from the N5 32gb version (440€ for the One and 400€ for the 32gb N5 From the playstore)

      • geospa300

        That’s right I have the HTC one Google play edition because I prefer stock android. It cost a bit more but it leaves the nexus 5 for dead when it comes to hardware.

        • steve

          Except the most important part, the processor. Yours is clocked at 1700ghz. While the Nexus 5 has the best 800 snapdragon clocked at 2200 mhz

          • geospa300

            I’ll take the great camera, the amazing sound quality and premium aluminum over mediocre camera, terrible speaker, crap plastic which can be noticed and a statistic on paper which you can’t notice any day.
            But if you can’t afford a premium phone the nexus is okay.

          • steve

            I have a Note 3. I was just stating the obvious.

          • steve

            Crap plastic? Wow, I have two HTC phones. The one x international and the one s and they both were plastic. I never got a single year out of either of them, before the screen went to the garbage. Also each of them were updated 1 time and never again, so brag about the one good phone from HTC and unfortunately it wasn’t even enough to get them out of the red. So i hope you will get another update before they go bankrupt after 4. 4. You lost on the spec battle, so you bring up the camera and speaker. I will take a processor that is 50% faster over a camera

          • pepsigolda

            I’m using One X right now and really hoping that they roll another update to fix this damn WiFi issue before they go bankrupt (and I really wish that they go bankrupt!). I’m thinking about switching to Nexus. Looks great, feels great and it actually takes great pictures as well. The HDR is way better than the one on One X’s which I find is too harsh. I’ll take crappy speaker over dead WiFi anytime!

          • steve

            They just announced toda, no update for one x and belive it or not the one x+, which is barley a year old how very sad. I was just reading that page, not one single happy customer. How could they abandon people that bought your flagship a year and 1 and a month ago. I wanted to try another company other than Samsung, but never a company that won’t update a year old flagship

          • AussieGreek

            Why don’t you and Steve buy an iPhone because you sound like a couple of fanboys. Never forget HTC gave us the first Nexus and Established android as a true challenger to Apple and all the others followed. Only an idiot would like to see HTC go bankrupt.

          • pepsigolda

            For someone who’s accusing others as fanboys, you really sound like an HTC fanboy yourself. Just because they established Android in it’s early days doesn’t mean that they continuosly being a great company and making great stuffs. Had a Sensation and that was a disaster despite the premium physique. It only worked properly for 3 months before it started to fall apart. Switched to One X and was happy with it until they HTC screwed up again. Had enough with choosing phone because of it’s beautiful design, now I need one that also works.

          • AussieGreek

            Yes I agree HTC lost its way and the sensation was a disaster but If the new one is anything to go by they have certainly learnt their lesson.
            I’m just trying to expose allot of hypocrisy from the posters who all say “plastic, non removable battery no deal” and when the nexus 5 is released with plastic non removable battery the same ones say it’s the best phone ever.

          • chaki

            Yeah but Nexus 5 has OTG. Has ton’s of other features that HTC seems to had forgotten. So stop with fanboy crap

          • steve

            Can you not read? I said unfortunately

          • steve

            Oh I sound like the fan boy?? That’s a good one Mr HTC spokesman. I already stated that I have had 2 HTC phones, 2 Samsung phones, and a Nexus 7. Does that sound like a fan boy? Maybe a Android fan boy. So nice try, oh you are right, I pulled the One s out, it was some type of satellite material. But it also made me remember the no SD card slot and non removable battery, another poor choice by HTC.

          • AussieGreek

            Steve has lost the plot everybody, Steve calm down!!!!!
            Take a deep breath, in with the good air out with the bad.

          • steve

            Thanks for showing how little you know. Samsung is the challanger to iPhone not in the red HTC. Why don’t you just say blackberry? Haha

          • geospa300

            Stop lying please because the one s is not plastic, l didn’t read the rest of your post because now I don’t believe anything you say.

          • Brian Shieh

            The One S isn’t (aluminum body), but saying the Nexus 5 is cheap plastic crap doesn’t work. It feels well in the hands actually.

          • Vlado

            I can not agree with you on the One x. In fact it’s not ordinary plastic. For almoust 2 years me and 2 friends got no problems with the phones :) So fuck off looser :D

      • DarxideGarrison

        If I wanted a phone for the camera I would have gotten the Lumia 1020. If I wanted a metal phone with loud speakers I would have gotten an HTC One. And my battery lasts all day on my level of usage so I have no complaint about the Nexus 5!

    • Guest123

      And it’s crap like this that makes me only look at very select devices when I go shopping for a new handset — if it isn’t heavily supported by the dev community I ain’t touching it.

      FYI, Nexus devices only get 18 months of support from google.

      • Brian Shieh

        Well, it does/can get extended support from the Dev community. Heck, the Nexus 1 runs 4.4 now

        • Guest123

          that’s why I stated, “if it isn’t heavily supported by the dev community I ain’t touching it.”

          cause no oem is supporting any android devices for very long.

  • pepsigolda

    And they leave One X’s owners with a device that can hardly, if not no longer, connect to WiFi. 4.2.2 update just messed one of the most important function in a smartphone, a WiFi connection! Stupid HTC

    • Guest123

      HTC has a nasty habit of putting out a very buggy last update. . . we experienced it, thus don’t buy HTC for long term support.

  • Gerardus Harjadi B.

    Updateable OS is one of the important psychological reason to keep existing customers loyal. HTC seems to fail to do this even for its flagship owners. I wonder how could HTC gain new customers. Owners of lesser or lower class unit than flagship unit are potential buyer in flagship’s used market with its market snowballing effect. It is a bad corporate strategy. HTC had the position as a company capable to offer ONLY the best product in EACH class like what XIOUMI does…but their OEM mentality is still too dominant in their board.

    • chaki

      True story! Thats why i left the quiet htc for good……

  • Jayfeather787

    HTC : Quietly abandoning our phones.

  • maynor

    When is android 4.2.2 coming to the att HTC one x

    • Aashish Shaun

      Its already running 4.2 for a few months now :P Check for updates

      • maynor

        I checked and still nothing new

  • steve

    I would really be pissed off if my One x international didn’t already break in 10 months. And my girlfriends HTC one s, didn’t take a bad flash and was already updated so couldn’t flash original ruu and oh my god HTC unlocking the bootloader crap. My girlfriends S3 just got 4.3 and talk of 4.4 in March, so why does everybody cry about Samsung? They still are updating 2 year old phones and I have never had a problem

    • Aashish Shaun

      I’m a HTC fanboy … But at situations like this I’m really honest at what I would like to convey …
      The reason why everybody cries about samsung … Their Build Quality (though its getting better, it still isnt there yet) and TouchWiz (One of the most shittiest UI ever)
      Well I totally agree with what you had to say about them updating their device … Thats one of the only things I envy about them … The update devices in the best possible ways … and this is where HTC needs to work harder … in order to sell more devices … They did this to the Sensation too (abandoned it even though it could take much more) Theyre doing it to the HOX and the HOX+ too… and thats really sad … Just hope they dont do it to the HTC One … because if they do then the hopes of the remaining people will also die out … :)
      Peace

  • Leo Kanellopoulos

    well after owning most of the HTC phones since desire (and even couple of previous models with wm) i draw a line and sold my htc one x to change to S4. I hated the fact that although i was paying around 600 euros for a phone they didnt update. unfortunately nexus and samsung phones are destroying HTC (and with a good reason i might add!)

  • Brian Shieh

    Wanna hear something even odd-er? The Sprint Evo 4g LTE will get 4.3. Same phone basically, but with an extra update