HTC One is actually easy to open with a special tool, says HTC lead designer

July 10, 2013
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samsung galaxy s4 vs htc one one viewing angle aa

Back in March, iFixit went to work on taking the HTC One apart to give us all a better look at the phone’s insides and determine how easy (or hard) the phone would be to repair. The verdict? Just 1/10 – with 1 being ultra hard and 10 being easy as pie.

The reason for the low score is that the HTC One is very hard to open without damaging the rear case. The good news is that the phone might be hard for everyday users to take apart, but HTC does have a special method for prying open the handset in the event that the phone needs servicing under warranty.

According to HTC’s senior manager of the One design team, Justin Huang:

“During the development [of the One], there was another team inside HTC who looked at the repair process.” “So every phone sent to HTC, they have a special tool to disassemble the back cover, to let us have the ability to access all the components inside.”

In other words, you might not be able to self-repair or send it in to a third party for cheap and easy repairs, but at least you can rest assured that you can send it in directly to HTC. Unfortunately for those looking to get their phones repaired cheaply, this isn’t exactly great news.

On the plus side, if a tool like this really does exist, it is probably just a matter of time before a Chinese knock-off tool becomes available online. What do you think, does the HTC One’s low repairability score matter to you or not?

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