HTC confirms that the One S won’t move beyond Android 4.1 and Sense 4+

July 2, 2013

HTC-One-S-T-Mo

When you go to buy a mid-range or high-end Android handset, you probably have a few expectations. First, your phone’s hardware should be good enough to last you at least two years without seeming like a total dinosaur. Second and just as important, the phone should continue to see new features and changes thanks to future updates to newer versions of Android.

That’s what makes today’s news so disappointing. Released in April of 2012, the HTC One S is only a little over a year old, and yet the company has now confirmed the phone will forever be stuck with Android 4.1.1 and Sense 4+.

Although the HTC One S wasn’t a “top of line” handset when released last year, it was a solid dual-core mid-ranger that should be more than capable of continued Android support.

HTC isn't the first company to go back on a promise, but this is negative PR that they really can't afford.

So why retire the phone so early, while many users are still on contract? It probably comes down to focusing on the future, instead of wasting resources on phones that are starting to show their age.

The problem is that the HTC One S was originally billed as one of the company’s 2012 “One” flagship devices. It was also a special exclusive for T-Mobile users in the United States. This is not the type of device you should leave in the dust so soon.

To make matters worse, HTC’s decision goes directly against a previous promise. In February of this year, HTC took to Facebook to let us know that HTC Sense 5 would be coming to the One X, One X+, Butterfly and One S. Five months later, and they’ve done a complete about-face. 

HTC isn’t the first company to go back on a promise, but this is negative PR that they really can’t affordDoes HTC’s discontinuation of upgrade support for the One S surprise you? For current One S owners, how does this news affect your future phone buying plans, would you still consider another HTC handset?

Comments

  • Mike Bastable

    Htc morphs into the mess that is LG

  • OMGgary

    Oh what a surprise, an abandoned HTC.

  • briankariu

    HTC sometimes amazes me. Why do they have to go and shoot themselves in the foot? They are now officially one of the worst OEM when it comes to updates. They did the same to desire range the year before that.
    Next year, the will do the same to the One. So, why would i want to buy a phone that they are going to abandon in a years time?

    I expected better HTC

    • OMGgary

      Don’t forget the Sensation (XE etc.) users in between the era of the Desire and the One S(V etc.). Oh wait… they’ve already been forgotten.
      I will laugh when inevitably the same thing happens to the all-holy One owners and their “premium” old soda can.

    • YoungHermit

      This is why I personally prefer Samsung, even if their phones feel cheap and ugly; they actually care about their customers.

      • http://forum.xda-developers.com/member.php?u=2926289 Jasonwsc

        Samsung only updated less than 10 devices out of the 88 they released in 2012.

        • YoungHermit

          But the previous flagship phones like the S2 got Jelly Bean…

  • cycad007

    I’m VERY disappointed. I supported you, HTC and I really like using my HTC One S!! While I will *NEVER* buy Samsung…it looks like I’ll have to choose from a Sony, ASUS, or Motorola headset in my future instead.

  • Cristi13

    Damn htc, you’re supposed to get more sales, not to give them to samsung…

  • Neo

    This is why I don’t buy HTC..

  • dhdhd

    This article exactly sums up why I bought a Galaxy S4 and not an HTC One

  • TravisHymas

    This makes me feel even better about getting the S4 last weekend. Sad, cause I really loved my One S.

  • SeraZR™

    that sucked —____—

  • Anonymousfella

    Why do I get the feeling that this is what will happen to the One in an year?

  • The Calm Critic

    1st do some RTFM. Rinse and repeat. Get ready for some more here:- http://forum.xda-developers.com/forumdisplay.php?f=1528

    Then unlock, root and flash your preferred AOSP 4.2.2 based custom ROMs. Problem solved.