There have been recent claims on the recently updated HTC Sensation and HTC EVO 3D spying on users, by collecting data such as location and different user behaviors. HTC has responded to this by assuring consumers that they have nothing to worry about.
The company has no intention of collecting user information without their knowledge and that any data collected is done on an opt-in basis. This only happens when an error occurs and the user sends a report to HTC. However, even if personal information is forwarded to HTC, the data sent is encrypted and the company makes sure that it is stripped of any identifying factors.
Scares on information gathering and collection on smartphones have been around lately, and HTC has not been an exception. The user’s privacy will remain safe and HTC already promised that they have no intentions of spying on their users. Any information sent on their data base is encrypted, and only serves to make it easier for their customer support to deal with crashes and errors on their phones.