Although Google Wallet is one the services that the search engine giant is aggressively trying to push to more and more users (you can read more about using your smartphone as a paying method in this previous article), it sure looks like there are a lot of obstacles that Google will have to overcome before we can talk about Wallet as a full-fledged paying solution.
With that in mind, I’m here to report about a recent problem that has been reported by owners of the newly launched Sprint HTC EVO 4G LTE when trying to access Google’s Wallet app. If up until a few days ago the app would freeze with a confusing “adding prepaid card” dialogue before prompting the user to try again later (a problem that could be fixed by tweaking the build.prop file so that the app believes it’s running on a Samsung Galaxy Nexus), a few days ago Google Wallet has started locking users entirely out of the app. The error message says “Google Wallet has not yet been certified in your country or on your device / carrier,”, and it remains constant for both those with a stock Sprint HTC EVO 4G LTE, as well as for those who have previously modified their build.prop file.
As Google did not announce any official reason for this, rumors have started claiming two opposite scenarios for the situation. The first camp believes that Google is preparing a fix for their Wallet app on the EVO 4G LTE and has locked the app to prevent customer dissatisfaction, while the second camp believes that the rumored imminent launch of Sprint’s proprietary payment system (called Touch) is to blame.
Unfortunately, before officials from Google or Sprint will be willing to step up and make a statement regarding the matter, we cannot know for sure which way is up, but feel free to drop a line in the comment section below and tell us what you think is happening!
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i would be pissed. i love google wallet. its unnecessary, but it does make checking out about 30 seconds quicker.
The carriers are making the argument for Google to buy unlocked devices in the US. They just can’t play well with others — it’s like dealing with multiple versions of apple inc.
The odd thing is that it worked without a problem on my EVO 4G LTE. I had absolutely no problem setting it up. I even received a confirmation snail mail from my credit card company after setting up a credit card. My phone arrived before launch date in the very first batch of pre-ordered phones. I began to read about problems later after the official launch date. But now I get the message pictured above. And since I know the app did work on my device with my carrier, I find the message very puzzling.