Nexus program finally gets a forum for users to get help, share information

September 6, 2013
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Google Asus Nexus 10 Logo aa 1 1600

Google famously rebuffs traditional support in favor of forums, where users can often source answers to situations that Google engineers neither saw or imagined. While Chrome OS — and more pointedly, Chromebooks — enjoy a robust and thriving community, the Nexus program has had no such recourse until this week, when Google introduced the Nexus forums.

In the Nexus forums, all topics are open for discussion. You can get help on using your camera, setting the device up, and even get pointers on Google Now and voice actions. There are also forums for discussing particular devices from the Galaxy Nexus to the Nexus 10, and even the catch-all “Other Devices” should prove helpful for those still using a One or Nexus S.

The Nexus program has been around since 2010, starting with the Nexus One from HTC. That device started a stock Android revolution, and has ballooned into the increasingly encompassing program we enjoy today. While Chromebooks came a full 18 months later, they were the first of the two to have a forum.

It’s speculative to assume why Google is only now opening up a discussion forum for Nexus devices, but my money is on Sundar Pichai pulling the trigger. His ascent to the top of Android and Chrome was bound to have some crossover utility, and Chrome (where he was before assuming dual roles) has long enjoyed forums. The presence of a forum only strengthens the bond a user has with their hardware, as any Chromie will readily admit.

It’s a small step for Google, but a big help for Nexus users. Head on over to the forums and check it out!

Comments

  • MasterMuffin

    I can’t go to forums like those, makes me sad. (Example) first question on top “How do you make a phone call” then after few question again “How do I call with this” and you get what I mean. Forums like those are nice, but I like to stay away from them, becausw people expect others to come and feed them for them, nobody uses Google search or looks if his/her question has already been asked just few minutes ago :(

  • SContrerasMer

    My only question is when will Play devices be alviable in South America, i mean we are a big market, aren’t we?

    • Daniel DS

      Isn’t it available there yet? Dang, it’s even available in Israel and we’re “only” 7.5 million people here! :O

      • SContrerasMer

        it isn’t, we have to get them from online dealers , and only in bogotá we are over 8 Million

  • Arefin

    Can anyone tell me that nexus 3 has 3G vedio call features or not

  • Subir Saha

    I am from India and I was wiling to buy nexus 4 but as i have done a bit of research in google while looking for nexus 5 release date in india, i m a bit confused now,, should i wait for the nexus 5 to arrive in the market or should i go for nexus 4?? i am willing to buy nexus in the next few weeks as i can’t wait more than that.. any suggestions..???