Droid Bionic Bug List – Verizon is Making a List and Checking it Twice

October 2, 2011

If you are a Droid Bionic owner, or are looking to become one in the near future, then this post is exactly for you. Remember that phone that was supposed to “rule all devices“? According to Droid-Life, Verizon customers have been contacting Big Red about some “not so pleasant” Droid Bionic bugs. The biggest of these issues includes 4G/3G service loss. Fixes are due for release sometime around a month from now. For a very long list of bugs, which is not even the entire list, keep reading below.

Top 10:

1. Issue: 4G/3G Service – Data Connectivity

Marginal 4G to 3G transition: Loss of data connectivity – The device may display 3G service indication but no data connections are possible.

Action: The user will need to power cycle the device or enable/disable Airplane Mode.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

2. Issue: High Pitch Headset Noise:

A customer may experience high pitched “screeches” while using high end wired headsets.

Action: There is no known work around.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

3. Issue: Mobile Hotspot User Limitations:

The Mobile Hotspot only supports 5 users.

Action: There is no known work around.

Resolution: This is a limitation of the device hardware and cannot be corrected.

4. Issue: Non-branded Chargers:

The XT875 can only be charged with Motorola or Verizon Wireless branded chargers.

Action: No work around required.

Resolution: No resolution required, working as designed and approved by Verizon Wireless.

5. Issue: USB Cables:

The XT875 can only be used with Motorola USB cables.

Action: No work around required.

Resolution: No resolution required, working as designed and approved by Verizon Wireless.

6. Issue: Google Talk Video Calls:

Google Video Talk sessions can be established faster if you start a text chat session first.

Action: No work around required.

Resolution: No resolution required, working as designed and approved by Verizon Wireless.

7. Issue: Touchdown Compatibility:

Nitrodesk’s Touchdown will not function on the XT875.

Action: No work around required.

Resolution: No resolution required, working as designed and approved by Verizon Wireless.

8. Issue: Lapdock low memory warning:

With 4 or more windows opened, a user may see low memory warnings.

Action: The user can terminate browser sessions and/or stop running applications (Tasks application in System Tray).

Resolution: A fix for this issue is under review and will be included in the second post launch maintenance release software for this device. The tentative release date is under review.

9. Issue: Mobile Hotspot Security Modes:

Mobile Hotspot does not support WEP or WPA Wi-Fi protocols. Only WPA2 is supported .

Action: No work around required.

Resolution: No resolution required, working as designed and approved by Verizon Wireless.

10. Issue: Home Panel Application Shortcuts:

Application shortcuts may be removed from the Home Panel without any user interaction.

Action: The User can go in System Tray and manually add them back in Home Panels. The applications are not deleted from the device.

Resolution: A fix for this issue is under review and will be included in the second post launch maintenance release software for this device. The tentative release date is under review.

The rest:

Issue: MMS Media Message View:

The user may encounter “Force Close” errors or delays when opening MMS messages with media attachments.

Action: The user may need to make more than one attempt to view the message.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: Recent Applications Display:

If a user presses and holds the Home key, recently run applications are displayed. Selecting an application may generate an error message “Application not installed on phone.”

Action: Access the application from the System Tray.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: 3 Way Calling – Ending Last Call:

In certain infrastructure markets (Motorola and Nortel), pressing the “End last call” button will place the last party on hold and not drop the call.

Action: User should use the “End call” button to insure all parties are disconnected.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: MEID Displayed:

Under Settings > About Phone > Status, the 14 digit MEID is displayed rather than the 15 digit IMEI.

Action: This information is available on the battery cavity label.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: Verizon Wireless Media Store Ringtones:

Ringtones purchased through online store cannot be saved when received in an MMS message. User will get an “error saving attachment” error.

Action: The user should use the VCast Tone application to purchase ringtones.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: Post OTA Update – Favorites:

The Favorites contacts may be deleted after a software update. The user will need to manually add the Favorites back.

Action: There is no known work around.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: SIM Swapping Blocks OTA Updates:

In another provisioned SIM is inserted into the XT875 and original SIM is reinserted, the device will not get any OTA updates.

Action: The user will need to perform a factory reset to get OTA updates.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: Answering incoming calls while in the Lapdock:

A user may not be able to answer an incoming call while the XT875 is in the Lapdock.

Action: This issue can be reduced if the call is answered during the first ring cycle.

Resolution: A fix for this issue is under review and will be included in the second post launch maintenance release software for this device. The tentative release date is under review.

Issue: Camera use while in Lapdock:

If the XT875 is in the Lapdock and the user opens the Camera, they may receive a “Camera is unable to initialize” error message.

Action: There is no known work around.

Resolution: A fix for this issue is under review and will be included in the second post launch maintenance release software for this device. The tentative release date is under review.

Issue: NFL Mobile – Lapdock Videos:

NFL Mobile videos will not be displayed while the Bionic is in the Lapdock.

Action: No work around required.

Resolution: This is a limitation of DRM protection.

Issue: Sleep Mode After HD Dock Use:

If the XT875 is removed from the HD Dock, the device may not go back into screen saver mode.

Action: Go to Settings > Applications > Development and uncheck “Stay awake” option.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: Resets during Visual Voicemail:

User may encounter resets while playing back voice messages or replying with voice messages.

Action: There is no known work around.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: Visual Voicemail Power-up Message:

When the XT875 is powered up the user may see “Data service N/A. Select to refresh” as a Visual Voicemail activities alert in the Notification Panel.

Action: This is a false error message. It can be dismissed from the Notification Panel.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Issue: Message Thread Order – Device Rotation:

If the XT875 is rotated from portrait to landscape then back to portrait mode after a message sent, the message thread jumps from the latest to the oldest message.

Action: There is no known around.

Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

Would the above list of bugs be enough to sway you from getting the Droid Bionic? Fill us in with your thoughts in the comments below.

Comments

  • Imsophysic

    THEY’RE Checking It Twice…

  • Goodwynn

    Mine works perfectly

  • DHill

    Probably should have checked your post title twice.

  • User

    Touchdown is working fine for me. I’ve experienced the 4G->3G switch issue and cycling power didn’t always resolve it.

  • Badinfluen

    I have 2 other issues not shown here,
    1 – Email Delivery on the Corporate Sync keeps changing itself from push (where I want it) to Fetch. It seems to happen when the No Data Connectivity message appears.(Still getting this on release 5.5.886.XT875)
    2 – The phone powers itself back on after I have shut it down. I brought the first one back for this and am having the same issue with the second one.
    Has anyone seen either of these issues?

  • http://www.facebook.com/prostock19 Matthew Mello

    How about piss poor reception in general. VZW Tech support says that is going to be fixed in the update. Just say, 20dB difference between my Bionic and another Moto Droid Phone.

  • Doogin

    Mine is causing me all sorts of headaches. no solid data feed. wife owned me on the YouTube test with her new 4S. I felt so little.

  • Jwfeely

    I have a bionic and for the most part, like it. Thanks for the list of updates. I wonder, the one problem i’ve experienced is that my bionic won’t reawake from sleep at times. Will that issue be resolved too? Has anyone heard?

  • guest

    My bionic notifications reset randomly back to factory. I have 2.3.4 and I need them to NOT reset as I use Handcent for work text as it will keep playing over and over until I wake up at 3am to fix the work problem. Having a single sound is not a good choice for this which is why I have handcent. HELP!!!!!!!!!!