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OneNote not Syncing on Samsung Galaxy S6

Posted May 19, 2017 by Puzzled Lee

  1. Puzzled Lee

    Puzzled Lee Member Scrap Metal

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    The Microsoft OneNote app on my Samsung Galaxy S6 running 6.0.1 will not sync with the service to get my up to date notes. The following error message comes up:

    "It looks like this is valid OneNote section file. It could be a different file type that's been renamed with a .one extension."

    My laptop and works desktop computer all sync OK with no error messages. This makes me think that the problem lies with the phone.

    Does anyone know what the problem is?
     

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