Sign Up

Locked out --- help please!

Posted Mar 11, 2017 by clayto3

  1. clayto3

    clayto3 Member Drone Droid

    Messages:
    33
    Likes Received:
    0
    Devices:
    Samsung Tab A
    Somehow the swiping in 4 directions mode to unlock the Lock Screen got set and I cannot either activate or cancel it in Settings. Whatever direction / sequence I use is rejected. It seems to cancel it I have to enter the sequence first, but of course I cannot do that. I had not set any lock mode apart from a PIN but it does not offer that option, except it does pop up occassionally after many failures . I will have to keep the tablet open constantly until this is sorted. How do I escape from this Catch 22 situation?
     
  2. Jake Lam

    Jake Lam Well-Known Member HAL

    Messages:
    4,411
    Likes Received:
    914
    Devices:
    Samsung Galaxy Note 4 (N910C), Samsung Galaxy SII, Samsung Galaxy Note 8.0 WiFi Edition, Sony PRS-350, Sony PRS-T3
    You could take your device along with it's receipt to a Samsung Service Center. They will be able to fix the problem for you for free.
     

Share This Page