Carrier IQ agrees to settle privacy lawsuit

by: William Neilson JrNovember 6, 2014

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According to court papers filed on Monday, Carrier IQ has agreed to resolve a class-action lawsuit alleging that its software for mobile devices violated consumers’ privacy.

The lawsuit was brought after a researcher posted a video online in November of 2011 showing Carrier IQ logging keystrokes. Carrier IQ has since admitted that the software sometimes logs contents of messages but claim that the data isn’t readable and that the software was intended to help mobile carriers discover the source of network problems.

Class-action lawsuits were also filed against six device manufacturers including HTC, Samsung and LG Electronics although all of them were consolidated in front of U.S. District Court Judge Edward Chen in San Francisco. Although Carrier IQ has agreed to settle, the device manufacturers haven’t agreed to settle. But according to papers filed in court this week, the manufacturers are scheduled to meet next week with consumers’ lawyers and a mediator.

The Federal Trade Commission has also gotten involved in this issue by accusing HTC of allegedly installing Carrier IQ in such a way that many third-party apps could access “users’ keystrokes and gain access to the phone numbers users’ called, browsing histories and other data.” HTC eventually settled the charges last February by agreeing to issue software patches and establishing a security program with security audits for 20 years.

The settlement still needs to be finalized by the court.

  • Jeff Lopez

    This POS software still exists today….I found it working hand in hand with the My-Tmobile app on my GN4. If you want to know whether Carrier IQ is on your device install the Red-Pill app from the play store.

    • moew

      Whether, not weather.

      • Jeff Lopez

        Oops turbo typing autocorrection etc….I wouldn’t want to offend the #grammarNazis ;-)

        • moew

          Actually that’s a spelling issue, not a grammar issue. Thanks for using English on a .com :)

  • xoj_21

    my carrierIQ turns my GPS on all the time when i have DATA on, draining my battery life much faster

    • Guest 123

      Yep, that’s how I discovered it as well, GPS randomly turning on.

  • Guest 123

    AT&T is still using carrier IQ… so, nothing has changed.