If you’ve ever looked at your monthly cellphone bill and wondered where those extra charges came from, you’re not alone. Maybe it was going over your SMS limit, or call minutes. Increasingly, the culprit is data. As our mobile devices get more data hungry, and mobile providers offer less of that precious cell sustenance, we’ve got to throttle ourselves.
In Canada, there is new wireless code, issued by the Canadian Radio-Television and Telecommunications Commission, allowing customers to have a $50/month overage limit. That would stem the threat of a massive cell phone bill, but the new code doesn’t stop there. The full breadth of changes afforded to customers are:
Canadian customers are, unfortunately, still routinely saddled with three-year contracts. The ability to terminate freely after two years, or return a device within 15 days, brings them more in line with our methodology, which we’d be smart to reciprocate. The language about easy to read contracts is nice (though I still suggest prepaid), and the data caps are a stroke of genius. Let’s hope to see these two things adopted by US carriers, but not hold our breath for it.