Android Authority Q & A #001 – June 5, 2013

June 5, 2013
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Welcome to the very first installment of Android Authority Q & A, aka. AAQ&A (say that three times fast). Each week we’ll be taking from you, our wonderful readers, and answering them both here and in video form on our YouTube channel.

In a hurry or don’t like to read? Skip right to the video.
Samsung-Galaxy-S3

Q:

Shion asks: I have the Galaxy S3 from Rogers in Canada and I’m thinking about switching carriers to Wind. If I unlock the Galaxy S3 will I be able to use it with Wind?

A:

No, unfortunately you won’t be able to use that particular S3 with Wind. Rogers is a GSM network, while Wind is a UTMS network, and the Rogers model of the S3 isn’t compatible with UTMS. The difference is at the hardware level, so even unlocking the phone won’t do you any good.


Q:

Kevin asks: I’m switching from a Galaxy S3 to an HTC One soon. How can I back up my apps and transfer them to the new device?

A:

There are multiple ways to do this. In most cases there is actually a method built in to your phone to do this. Go to Settings->Back up and Reset. There you can allow Google to back up your apps and data which will then be redownloaded to your new phone when you set it up.

If you can’t or don’t want to use the cloud, there is also an app called Helium (formerly Carbon Backup), which allows you to backup and restore to an SD card, or in your case since the HTC One doesn’t have an SD slot, a PC. Personally, I like to take a new phone as an opportunity to prune away apps I don’t use anymore, but that’s just me.


Sasmung Galaxy S Duos

Q:

Rohit asks: Do you know when Samsung will update the S Duos to Jelly Bean? I’m having issues with mine.

A:

Unfortunately we don’t know. The S Duos was listed among the phones that Samsung said would be getting an update back in September of 2012, but details have been scarce since. If you don’t want to wait, there is always the option of installing a custom ROM, but that can be risky and the process is more than we can cover in this article.


Q:

Anukool says: I’m looking for a safe method to root my LG Optimus 2X P990 V30B running Ice Cream Sandwich. I found one method but it uses NVFlash which I’ve never used before. Is there any other reliable method?

A:

Well, it looks like you’ve done a fair amount of research already here. I’m not sure what method you had found, but there is an All-In-One Toolkit on XDA Developers that seems to get pretty good results and be easy to use, but it does use NVFlash. Any other methods I found were either for other models or for devices running Gingerbread.


Q:

Ameer asks: My phone gets hot and starts to slow down. There are a lot of apps running that I don’t even use. What can I do?

A:

Without knowing what phone or Android version you’re running, this is kind of a difficult question to answer. One of the easiest solutions to your problem of a bunch of apps running is to simply uninstall them, but if they came preinstalled on your phone , that may be difficult, though you may be able to disable them.

If that doesn’t help, you might want to start over with a clean slate. Back up any apps or data (see the earlier question for that) and then go to Settings -> Back Up and Reset and reset your device. Now this will get rid of all apps, all software updates and all of your data, so be certain that you want to do this. That said, if you’re having a lot of trouble, this may help.


Galaxy-Tab-7.7-jelly

Q:

Ji Yong says: I have 1080p M2TS video files from a Sony HX9V camera that I’m trying to watch on my 7.7 inch dual-core Samsung Tablet. MX Player crashes and BSPlayer works, but the video plays slower than the sound. How can I watch these on my tablet?

A:

The problem here is likely that the video has a higher bitrate than your tablet can process. If MX Player and BSPlayer can’t handle it, it isn’t too likely that you’ll find another player that will, given the video’s format.

One solution that doesn’t involve buying anything would be to use a computer to transcode the video to a format that your tablet will find easier to handle, like MP4. While you’re transcoding, you can also lower the resolution to 720p, since your tablet won’t be able to display the full 1080p anyway. There is a ton of software out there to do this, but it’s possible that your camera already came with software that might be able to do this for you.


Q:

Jonathan asks: When is the next Nexus device going to be released?

A:

Since you said device, not phone or tablet, we’ll talk both. Either way, right now all we have are rumors.

First came a rumor that Asus might launch an updated Nexus 7 at Computex this week, but the company’s event at Computex came and went without a mention of it, though other tablets were mentioned. For the next Nexus phone, things get even more confusing (see Sunday’s AA Weekly).

Long story short: probably soon, but what, where and when are all up in the air.


samsung galaxy s4 vs htc one backs aa

Q:

Humphrey says: I work in construction and I need a durable phone. Which phone is more durable: the HTC One or the Samsung Galaxy S4?

A:

This is a tough question to answer definitively. While the HTC One’s aluminum body is more likely to dent, the polycarbonate body used for the S4 is more likely to pick up scratches and blemishes.

Phones meant to survive more rugged conditions exist, but since it looks like you want a flagship, my suggestion would be to choose your phone based on other factors, like which features you’ll use or which design you prefer, and then get a good solid case and a screen protector.


Q:

Trey asks: What does the 1 year warranty on my Galaxy S4 cover?

A:

First of all, the full range of what is covered and what isn’t is going to differ depending on which service provider you use, but here we’ll just talk Samsung’s warranty.

First off, if the damage to the phone is your fault, even if it’s an accident, it’s probably not covered. Basically the warranty is promising that as long as you use the device how Samsung intends for it to be used, it will continue to work for at least one year. As an example, let’s say that one day your volume rocker randomly stops working. That should be covered by the warranty as long as you didn’t do anything to break it.

Now here’s the thing: Samsung’s warranty is pretty strict. From what I read, even using certain accessories not approved by them can be enough to void your warranty in some cases


samsung-galaxy-s4-smart-scroll

Q:

Subhash asks: How do I import my bookmarks from Google Chrome into the Galaxy S4′s stock browser?

A:

Unfortunately, from what I can tell there doesn’t seem to be any easy way to do this. There are plenty of ways to do this the other way around and import bookmarks into Chrome, but I haven’t found any way to get them into the S4′s stock browser. For what it’s worth, other people are bothered by this too, so here’s hoping that a solution will pop up later on.


Q:

Todd says: My phone automatically uploads photos to the Instant Upload folder in Google+. Do Instant Upload and Google Drive share the same storage, and if so, what is the purpose of storing photos in my Google Drive account?

A:

Google+, Gmail and Google Drive do all share the same storage, so yes it is a bit redundant if photos are indeed being saved to two separate locations. Whether or not there is a purpose to storing photos in your Google Drive is really up to you. I can’t say I do.

If you would rather not have them uploaded by the Google+ app, just go to Google+ settings, Camera & Photos, Auto Backup and turn the feature off up at the top.


Video

Join us next week for more questions and, of course, more answers! If you would like to, head over to the Q & A page to ask us some questions of your own.

 

 

Comments

  • 윌 스튜어트

    Nice new addition to AA!!